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Make your donationAbout Chapeltown Citizens Advice Bureau
Chapeltown CAB has a central role in tackling injustice, reducing poverty and social exclusion, and enabling people to realise their full potential. Our advice services provide the impetus for local people to understand and realise their rights. By pressing for change in social policy we help many more.
Focus areas & reach
· What they work on and whereHow it stacks up against peers
· vs. 8 similar animal welfare in United KingdomRed flags
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Common questions
· Auto-generated from filings + methodologyChapeltown Citizens Advice Bureau is a registered animal welfare nonprofit, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2007 and has been operating for 19 years. It has a GiveRadar Integrity Assessment of 87/100 (Strong transparency), indicating well-documented governance, financials, and contact details. The organization reports £672K in annual revenue. 7 officers and directors are publicly disclosed. No red flags have been detected. The charity has 100 community reviews with an average rating of 1.9/5. On Trustpilot, it has a rating of 1.8/5 based on 623 reviews.
Chapeltown Citizens Advice Bureau has a GiveRadar Integrity Assessment of 87/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 87 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. The charity allocates 100% of expenses to programs, which contributes positively to its score. For comparison, the average integrity assessment for animal welfare charities in United Kingdom is 87/100.
Chapeltown Citizens Advice Bureau is registered in United Kingdom. The organization was established in 2007 and has been active for 19 years.
Based on official tax filings, Chapeltown Citizens Advice Bureau has £672K in annual revenue. It allocates 100% of expenses to programs and services. This is above the average of 94% for animal welfare charities in United Kingdom. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
Chapeltown Citizens Advice Bureau is classified as a Animal Welfare organization, registered in United Kingdom. By size, it is categorized as a medium organization. It has £672K in annual revenue. The organization has 7 disclosed officers and directors.
No red flags have been detected for Chapeltown Citizens Advice Bureau. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.
Chapeltown Citizens Advice Bureau has a GiveRadar Integrity Assessment of 87/100 (Strong transparency) and no red flags have been detected, which suggests it is a well-documented organization. It is regulated by the Charity Commission. 100% of expenses go to programs. The peer average is 94%. Note: the organization has a low Trustpilot rating of 1.8/5, which may reflect donor dissatisfaction. You can donate directly through their official donation page linked on their GiveRadar profile. GiveRadar provides data for research purposes and does not endorse any organization. Always do your own due diligence.
Chapeltown CAB has a central role in tackling injustice, reducing poverty and social exclusion, and enabling people to realise their full potential. Our advice services provide the impetus for local people to understand and realise their rights. By pressing for change in social policy we help many more. Chapeltown Citizens Advice Bureau is classified as a animal welfare organization registered in United Kingdom. The organization was founded in 2007.
Among animal welfare charities registered in United Kingdom: Chapeltown Citizens Advice Bureau's GiveRadar Integrity Assessment of 87/100 is in line with the peer average of 87/100. It allocates 100% of expenses to programs, above the peer average of 94%. Its annual revenue of £672K is comparable to the peer average of £407K.
Chapeltown Citizens Advice Bureau is a registered charity in the United Kingdom. If you are a UK taxpayer, your donation may qualify for Gift Aid, which allows the charity to claim an extra 25p for every 1 pound you donate at no cost to you. Higher-rate and additional-rate taxpayers can also claim additional relief on their Self Assessment tax return.
Verified against 6 official sources, last refreshed .
Filing history
5 years on file from Charity Commission (UK) (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
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Tax-deductibility for donors
UK donations qualify for Gift Aid. CHAPELTOWN CITIZENS ADVICE BUREAU is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
CHAPELTOWN CITIZENS ADVICE BUREAU is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
CHAPELTOWN CITIZENS ADVICE BUREAU is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
Always confirm tax treatment with the charity directly or your tax advisor before donating.
Leadership
Officers & trustees (7)
Source: Public filings
Latest news
From global news sources
1 article found
From global news sources
Sentiment
NeutralActivity timeline
Filings and press mentions, merged
Donor reviews (100)
1.9 / 5 average · includes imported Trustpilot
more intersected why have i sent money to my mate for pints £8 at spoons and why I've got a second hand phone for £140 than anything about my credit cards and dvla fines. have to find out myself i guess
Trustpilot
I had to ask citizens advice for help and I'm so glad I did a lovely ladie called marion couldn't do enough for me and resolved my problem with british gas and helped me with other things I hadn't even asked for and didn't know I was entitled to thank you so much
Trustpilot
What a waste of time my as well turn to crime they have more rights nowadays
Trustpilot
Absolutely rubbish. The person I had was rude and dismissive. She didn't know anything about UC Regulations and waffled on about nonsense. She caused me more stress than actually preparing for my Tribunal itself. They shouldn't be giving advice to people if they don't know anything and just guessing. It's disgusting 🫣
Trustpilot
Used the option "Goods and Services." 20 minute wait, described the issue regarding Royal Mail incompetence and abdication of responsibility. Put on hold and found myself at the end of another long wait for Consumer Help. Why?
Trustpilot
Totally Useless.Tried to contact Trading Standards related to a dispute related to the way an exterior door was inadequately installed only to get Citizens Advice who basically told me i could not refer my issue to Trending Standards and gave me a reference number followed by an email advising me how to make a complaint, like I am stupid and don not how to complain. So Googled Trading Standards to find out their contact details, entered my post code to get my local office, made the phone call and guess what. I get connected to Citizens Advice who I did not want to speak to. Citizens advice and Trading Standards jus another couple of QANGOS plonked there to create the impression consumers can expect appropriate protection which in reality is not the case. Latest news is from Citizens advise I must wait and see if Trading Standards will be taking any action and they can email me the advice on how to complain which of course they have already sent.
Trustpilot
Would leave zero stars if I could. Citizens Advice were more than professionally negligent, they were grossly negligent, and sabotaged my case. The interesting things is, they wrong doings are so blatant, so they must be used to getting away with a lot of these behaviours. I'm currently working on being a litigant in person and I will be sending them a letter before action pretty soon.
Trustpilot
It’s diabolical that the citizens advice bureau is no longer fit for purpose. It’s clearly run by uneducated and unempathetic call handlers with no knowledge of the Law. Good old fashioned citizenship is sadly lacking in this country as endorsed by this bogus organisation. I have just called to gain information about my rights as a consumer following the refusal by B&M stores to refund an unwanted and unopened food item. The call handler I spoke to had no knowledge about Consumer Law simply stating that the company are within their rights to refuse refunds for any food item. This organisation seems to represent the fact that this country has gone to the dogs.
Trustpilot
WOW! What a great experience via telephone call to EASTBOURNE Citizens Advice Bureau! I had occasion to contact CAB this morning and dealt with Neil, who described himself as a "gateway" advisor. Thank you, Neil, for your professional demeanor and comprehensive understanding. Best thing I have done since arriving in Eastbourne from South Africa! I look forward to receiving further assistance offered.
Trustpilot
Passive aggressive, jumping to conclusions, office seemed empty of clients but still tried to fob me off with the internet and phone service several times, I would give five stars to the helpful volunteer who gave me the info I needed but the passive aggressive experience cancelled that out. One star.
Trustpilot
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Other animal welfare in United Kingdom, by integrity assessment
Sources and verification
Refreshed
- Registration and legal identity
- Charity Commission for England and Wales - Register of Charities
- Financial filings
- Charity Commission annual returns - Fiscal year 2025 most recent on file.
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities - 7 disclosed in the public registry.
- News and media coverage
- GDELT Project + Google News
- Donor reviews (external)
- Trustpilot consumer reviews
- Community reviews (verified email)
- GiveRadar Community Reviews - 100 verified review(s) on file.
Data freshness
What we don't know
Honest gaps - our score reflects transparency, not impact
Methodology
GiveRadar combines public registry filings, ProPublica Nonprofit Explorer, Charity Navigator, GuideStar, and news archives into a single 0-100 integrity assessment. We don't take a cut of any donation, ever.
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Quick facts about Chapeltown Citizens Advice Bureau
- What is Chapeltown Citizens Advice Bureau?
- Chapeltown Citizens Advice Bureau is a animal welfare nonprofit organization, United Kingdom. Chapeltown CAB has a central role in tackling injustice, reducing poverty and social exclusion, and enabling people to realise their full potential. Our advice services provide the impetus for local people to understand and realise their rights. By pressing for change in social policy we help many more.
- When was Chapeltown Citizens Advice Bureau founded?
- Chapeltown Citizens Advice Bureau was founded in 2007.
- Where is Chapeltown Citizens Advice Bureau located?
- Headquartered in United Kingdom.
- What is Chapeltown Citizens Advice Bureau's annual budget?
- Annual revenue for fiscal year 2025 is approximately £100K-£1M. 100% of expenses go to program services.
- Is Chapeltown Citizens Advice Bureau trustworthy?
- Chapeltown Citizens Advice Bureau has a GiveRadar Integrity Assessment of 87 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Chapeltown Citizens Advice Bureau's website?
- https://www.citizensadvice.org.uk/local/chapeltown/
- Are donations to Chapeltown Citizens Advice Bureau tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.