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Contact Helpline

To provide a 24 hour telephone helpline including information, referral and listening services.

Health Harrisburg, PA EIN: 237083169 (IRS) Sign up to see website
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90
Integrity Assessment
Strong transparency
90/100 · methodology

About Contact Helpline

We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls.

Founded
Headquarters
Harrisburg, PA
Foundation type
Publicly-supported charity (509(a)(2))
NTEE code
F400
IRS subsection
501(c)(03)
Ruling date
Size
medium

Verified certifications

Confirmed against the issuing authority - not self-reported.

IRS Tax-Deductible since 1971

Mission

To provide a 24 hour telephone helpline including information, referral and listening services.

Focus areas & reach

· What they work on and where
❤️ Health · NTEE F400
Cause tags
SDG alignment The 17 UN Sustainable Development Goals (SDGs) are the global agenda for ending poverty, protecting the planet, and ensuring prosperity by 2030. We tag each charity to the goals its work advances.

How it stacks up against peers

· vs. 8 similar health in United States
Program spending This charity: 95%
Peer average: 87%
CEO comp as % of revenue This charity: 10.67%
Peer average: 0.48%
Integrity Assessment This charity: 90
Peer average: 90

Concerns

· None found
No red flags found
Screened for IRS revocation history, Open investigations, Governance scandals, Related-party deals, Excessive exec comp.

Where every $1 goes

· FY2025 · IRS 990 (FY2025)
$0.95
Program$0.95
95% to programs beats the peer average (87%) and beats the Charity Navigator "highly efficient" threshold (75%).

GiveRadar Analysis

Original analysis from GiveRadar's dataset of comparable organizations

From what GiveRadar has verified so far, Contact Helpline has a complete profile, cross-referenced across 4 independent sources including the IRS.

  • Established in 1970, it predates 85% of the health charities in the United States GiveRadar has a founding year for. View this cohort
  • GiveRadar has cross-referenced this organization across 4 independent sources, led by the IRS - more than 82% of comparable charities. See the sources
  • Its integrity score of 90 places it in the top 1% of the 98,862 health charities in the United States GiveRadar tracks, because GiveRadar has verified its financial disclosures and its governance. View this cohort
GiveRadar has verified
  • government registration
  • financial records (5 filed years)
  • disclosed leadership
  • a website
  • a contact email
  • a donation page
Not yet verified by GiveRadar
  • an owner-submitted profile claim

Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.

Common questions

· Auto-generated from filings + methodology

Contact Helpline is a registered health nonprofit based in Harrisburg, PA, United States. It is registered with the Internal Revenue Service (IRS). It was founded in 1970 and has been operating for 56 years. Its EIN is 237083169. According to GiveRadar's records, it holds active tax-deductible status on the IRS Publication 78 list, which means donations are tax-deductible and the organization is in good standing with the IRS. GiveRadar's Integrity Assessment for the organization is 90/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports $748K in annual revenue. 17 officers and directors are publicly disclosed. No red flags have been detected.

Contact Helpline's EIN (Employer Identification Number) is 237083169. This is the organization's IRS tax identification number; you can use it to verify tax-exempt status and to look up its Form 990 filings with the IRS.

Contact Helpline has a GiveRadar Integrity Assessment of 90/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 90 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. The charity allocates 95% of expenses to programs, which contributes positively to its score. For comparison, the average integrity assessment for health charities in United States is 90/100.

Contact Helpline is located in Harrisburg, PA, United States. The organization was established in 1970 and has been active for 56 years.

Based on official tax filings, Contact Helpline has $748K in annual revenue. It allocates 95% of expenses to programs and services. This is above the average of 87% for health charities in United States. Its revenue is below the peer average of $41M. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.

Contact Helpline is classified as a Health organization, registered in United States. It operates as a Publicly-supported charity (509(a)(2)). By size, it is categorized as a medium organization. It has $748K in annual revenue. The organization has 17 disclosed officers and directors.

No red flags have been detected for Contact Helpline. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.

According to GiveRadar's records, Contact Helpline holds active tax-deductible status on the IRS Publication 78 list, which means donations are tax-deductible and the organization is in good standing with the IRS. It is registered with the Internal Revenue Service (IRS). It reports that 95% of expenses go to programs (the peer average is 87%). You can donate directly through their official donation page linked on their GiveRadar profile. GiveRadar provides data for research and does not endorse any organization. A GiveRadar Integrity Assessment reflects how much public data is available, not whether an organization is safe to donate to, so it is always smart to do your own research before giving.

We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls. Contact Helpline is classified as a health organization registered in United States. The organization was founded in 1970.

Among health charities registered in United States: It allocates 95% of expenses to programs, above the peer average of 87%. Its annual revenue of $748K is below the peer average of $41M.

Yes, donations to Contact Helpline are generally tax-deductible in the United States. Contact Helpline is a 501(c)(3) tax-exempt organization. Its EIN is 237083169, which you can use for tax filing purposes. Donors can typically deduct contributions on their federal income tax return if they itemize deductions. Consult a tax professional for guidance specific to your situation.

Annual revenue
$100K-$1M
95% to programs
Source: IRS 990 (FY2025) why this matters
Unlock exact figures

Filing history

5 years on file from IRS 990 (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.

Years on record: FY2025, FY2024, FY2023, FY2022, FY2021.
Financial details are free - with a GiveRadar account

See 5 years of revenue, expense breakdowns, and balance sheet.

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Taxes

Tax-deductibility for donors

Donations may be tax-deductible for residents of United States under local rules. Confirm with the charity directly.

Always confirm tax treatment with the charity directly or your tax advisor before donating.

Staff & volunteers

From filings and published profiles

Employees
40

Leadership

From FY2025 filing

GA
Gary D••••
President

Officers & trustees (6)

Source: Public filings

See full names, roles, and stories

6 officers and trustees on file - free with a GiveRadar account.

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Latest news

From global news sources

10 articles found

From news sources and the organization. Shown for transparency; news never affects the integrity score.

Activity timeline

Filings and press mentions, merged

Ofsted doesn't know which helpline calls relate to wellbeing - Schools Week
Jul 2026
schoolsweek.co.uk
Agnimitra reviews waterlogging, asks people to contact helpline No. - MillenniumPost
Jun 2026
www.millenniumpost.in
No shortage of domestic LPG in Bengaluru, public asked to contact helpline for issues - Udayavani
Mar 2026
udayavani.com
Form filed
$0.7M revenue
FY2025
IRS 990
Contact volunteers have helped Jersey Shore neighbors for 50 years; they need your help too - Asbury Park Press
Nov 2025
www.app.com
Form filed
$1.0M revenue
FY2024
IRS 990
Women's helpline number 181 become a boon for needy women of state: Dr. Baljit Kaur - Babushahi.com
Jul 2024
www.babushahi.com
Form filed
$0.8M revenue
FY2023
IRS 990
Roshini: A helpline and bright lifeline for those in a dark mental state - The South First
Sep 2023
thesouthfirst.com
Guntur Municipal Corporation starts helpline to solve rain issues - deccanchronicle.com
Jul 2023
www.deccanchronicle.com
Become a light in the darkness: Contact Helpline hosting crisis intervention training for community - Commercial Dispatc
Jul 2023
cdispatch.com
Helpline 1089 Needs to be Extended to Makran Division - Balochistan Voices
Feb 2023
www.balochistanvoices.com
Form filed
$0.7M revenue
FY2022
IRS 990
Contact of Burlington County Seeks Volunteer Sexual Assault Advocates - TAPinto
Feb 2022
www.tapinto.net
Form filed
$0.7M revenue
FY2021
IRS 990

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Cause areas in United States

How many charities work in each area, with this charity's area highlighted.

Human Services 322,679
Education 195,586
Arts & Culture 133,128
Advocacy & Civil Rights 128,026
Religion 114,636
Health this charity 98,862
Community Development 56,086
Youth Development 53,450
See all cause areas in United States

Most common causes in United States

Causes charities work on most, with this charity's causes ticked.

Community Development 235,146
Education 159,016
Religion 103,741
Arts & Culture 101,203
Human Rights 76,926
Health 65,250
Youth Development 47,775
Animal Welfare 32,425

Sources and verification

Registration and legal identity
Internal Revenue Service (IRS) - Tax Exempt Organization Search
Financial filings
IRS Form 990 filings - Fiscal year 2025 most recent on file.
Officers and trustees
Internal Revenue Service (IRS) - Tax Exempt Organization Search - 17 disclosed in the public registry.
News and media coverage
GDELT Project + Google News
Supplementary verification
Charity Navigator

Data freshness

Last updated
Jun 12, 2026
Registry checked
Jun 6, 2026
Profile completeness
100%

What we know and don't know

Exactly which public data we hold on this charity. Our score reflects transparency, not impact.

On record · 10
  • Financial data · FY2025 on record
  • Named leadership · 17 officers on file
  • Executive pay · Disclosed
  • Government registration · Registered with an official registry
  • Mission statement · Published
  • Official website · On record
  • Headquarters address · On file
  • Direct contact · Email or phone published
  • Tax-deductibility · Verified
  • Founding date · 1970
Not available · 1
  • Programs & activities
    No named programs listed by the charity

Methodology

GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.

Read full methodology

Are you the owner or a board member?

If you represent this organization and want to correct or update its data, you can claim this listing to edit details yourself, or email [email protected] with the correct information. We review every request and respond within 30 days.

Quick facts about Contact Helpline

What is Contact Helpline?
Contact Helpline is a health publicly-supported charity (509(a)(2)) based in Harrisburg, United States. We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls.
When was Contact Helpline founded?
Contact Helpline was founded in 1970.
Who leads Contact Helpline?
Gary Dubas serves as President.
Where is Contact Helpline located?
Headquartered in Harrisburg, PA, United States.
What is Contact Helpline's annual budget?
Annual revenue for fiscal year 2025 is approximately $100K-$1M. 95% of expenses go to program services.
Is Contact Helpline trustworthy?
Contact Helpline has a GiveRadar Integrity Assessment of 90 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
What is Contact Helpline's registration number?
IRS EIN: 237083169.
What is Contact Helpline's website?
http://www.contacthelpline.org