Contact Helpline
To provide a 24 hour telephone helpline including information, referral and listening services.
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Make your donationAbout Contact Helpline
We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls.
Verified certifications
Confirmed against the issuing authority - not self-reported.
Mission
To provide a 24 hour telephone helpline including information, referral and listening services.
Focus areas & reach
· What they work on and whereHow it stacks up against peers
· vs. 8 similar health in United StatesConcerns
· None foundWhere every $1 goes
· FY2025 · IRS 990 (FY2025)GiveRadar Analysis
Original analysis from GiveRadar's dataset of comparable organizations
From what GiveRadar has verified so far, Contact Helpline has a complete profile, cross-referenced across 4 independent sources including the IRS.
- Established in 1970, it predates 85% of the health charities in the United States GiveRadar has a founding year for. View this cohort
- GiveRadar has cross-referenced this organization across 4 independent sources, led by the IRS - more than 82% of comparable charities. See the sources
- Its integrity score of 90 places it in the top 1% of the 98,862 health charities in the United States GiveRadar tracks, because GiveRadar has verified its financial disclosures and its governance. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
- a donation page
- an owner-submitted profile claim
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Common questions
· Auto-generated from filings + methodologyContact Helpline is a registered health nonprofit based in Harrisburg, PA, United States. It is registered with the Internal Revenue Service (IRS). It was founded in 1970 and has been operating for 56 years. Its EIN is 237083169. According to GiveRadar's records, it holds active tax-deductible status on the IRS Publication 78 list, which means donations are tax-deductible and the organization is in good standing with the IRS. GiveRadar's Integrity Assessment for the organization is 90/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports $748K in annual revenue. 17 officers and directors are publicly disclosed. No red flags have been detected.
Contact Helpline's EIN (Employer Identification Number) is 237083169. This is the organization's IRS tax identification number; you can use it to verify tax-exempt status and to look up its Form 990 filings with the IRS.
Contact Helpline has a GiveRadar Integrity Assessment of 90/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 90 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. The charity allocates 95% of expenses to programs, which contributes positively to its score. For comparison, the average integrity assessment for health charities in United States is 90/100.
Contact Helpline is located in Harrisburg, PA, United States. The organization was established in 1970 and has been active for 56 years.
Based on official tax filings, Contact Helpline has $748K in annual revenue. It allocates 95% of expenses to programs and services. This is above the average of 87% for health charities in United States. Its revenue is below the peer average of $41M. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
Contact Helpline is classified as a Health organization, registered in United States. It operates as a Publicly-supported charity (509(a)(2)). By size, it is categorized as a medium organization. It has $748K in annual revenue. The organization has 17 disclosed officers and directors.
No red flags have been detected for Contact Helpline. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.
According to GiveRadar's records, Contact Helpline holds active tax-deductible status on the IRS Publication 78 list, which means donations are tax-deductible and the organization is in good standing with the IRS. It is registered with the Internal Revenue Service (IRS). It reports that 95% of expenses go to programs (the peer average is 87%). You can donate directly through their official donation page linked on their GiveRadar profile. GiveRadar provides data for research and does not endorse any organization. A GiveRadar Integrity Assessment reflects how much public data is available, not whether an organization is safe to donate to, so it is always smart to do your own research before giving.
We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls. Contact Helpline is classified as a health organization registered in United States. The organization was founded in 1970.
Among health charities registered in United States: It allocates 95% of expenses to programs, above the peer average of 87%. Its annual revenue of $748K is below the peer average of $41M.
Yes, donations to Contact Helpline are generally tax-deductible in the United States. Contact Helpline is a 501(c)(3) tax-exempt organization. Its EIN is 237083169, which you can use for tax filing purposes. Donors can typically deduct contributions on their federal income tax return if they itemize deductions. Consult a tax professional for guidance specific to your situation.
Filing history
5 years on file from IRS 990 (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTaxes
Tax-deductibility for donors
Donations may be tax-deductible for residents of United States under local rules. Confirm with the charity directly.
CONTACT HELPLINE is registered in United States. Donations from the Netherlands to charities outside the EU/EEA are generally not tax-deductible for Dutch donors unless the charity is listed on the Dutch ANBI register with foreign-recognized status.
Always confirm tax treatment with the charity directly or your tax advisor before donating.
Staff & volunteers
From filings and published profiles
Leadership
From FY2025 filing
Officers & trustees (6)
Source: Public filings
6 officers and trustees on file - free with a GiveRadar account.
Latest news
From global news sources
10 articles found
From news sources and the organization. Shown for transparency; news never affects the integrity score.
Ofsted doesn't know which helpline calls relate to wellbeing - Schools Week
Agnimitra reviews waterlogging, asks people to contact helpline No. - MillenniumPost
No shortage of domestic LPG in Bengaluru, public asked to contact helpline for issues - Udayavani
Contact volunteers have helped Jersey Shore neighbors for 50 years; they need your help too - Asbury Park Press
Women's helpline number 181 become a boon for needy women of state: Dr. Baljit Kaur - Babushahi.com
Roshini: A helpline and bright lifeline for those in a dark mental state - The South First
Guntur Municipal Corporation starts helpline to solve rain issues - deccanchronicle.com
Become a light in the darkness: Contact Helpline hosting crisis intervention training for community - Commercial Dispatch
Helpline 1089 Needs to be Extended to Makran Division - Balochistan Voices
Contact of Burlington County Seeks Volunteer Sexual Assault Advocates - TAPinto
Activity timeline
Filings and press mentions, merged
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Sign up to write a reviewCause areas in United States
How many charities work in each area, with this charity's area highlighted.
Most common causes in United States
Causes charities work on most, with this charity's causes ticked.
Sources and verification
- Registration and legal identity
- Internal Revenue Service (IRS) - Tax Exempt Organization Search
- Financial filings
- IRS Form 990 filings - Fiscal year 2025 most recent on file.
- Officers and trustees
- Internal Revenue Service (IRS) - Tax Exempt Organization Search - 17 disclosed in the public registry.
- News and media coverage
- GDELT Project + Google News
- Supplementary verification
- Charity Navigator
Data freshness
What we know and don't know
Exactly which public data we hold on this charity. Our score reflects transparency, not impact.
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Financial data · FY2025 on record
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Named leadership · 17 officers on file
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Executive pay · Disclosed
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Government registration · Registered with an official registry
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Mission statement · Published
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Official website · On record
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Headquarters address · On file
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Direct contact · Email or phone published
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Tax-deductibility · Verified
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Founding date · 1970
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Programs & activitiesNo named programs listed by the charity
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
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Quick facts about Contact Helpline
- What is Contact Helpline?
- Contact Helpline is a health publicly-supported charity (509(a)(2)) based in Harrisburg, United States. We provide free, anonymous, confidential listening services at 800-932-4616 - 24 hours a day, 7 days a week, 365 days a year. We are also the PA 211 provider for South Central Pennsylvania (Adams, Cumberland, Dauphin, Franklin, Fulton, Huntington, Juniata, Mifflin, Perry, and York) providing community resources, information, and referrals to residents who are in need. Our services are free, confidential, anonymous, and our volunteers truly care about each person who calls.
- When was Contact Helpline founded?
- Contact Helpline was founded in 1970.
- Who leads Contact Helpline?
- Gary Dubas serves as President.
- Where is Contact Helpline located?
- Headquartered in Harrisburg, PA, United States.
- What is Contact Helpline's annual budget?
- Annual revenue for fiscal year 2025 is approximately $100K-$1M. 95% of expenses go to program services.
- Is Contact Helpline trustworthy?
- Contact Helpline has a GiveRadar Integrity Assessment of 90 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Contact Helpline's registration number?
- IRS EIN: 237083169.
- What is Contact Helpline's website?
- http://www.contacthelpline.org