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Visit www.ongo.co.ukAbout Ongo Communities Limited
To deliver social objectives by co-ordinating community development activities, employment and life skills support and developing social enterprises.
Focus areas & reach
· What they work on and whereHow it stacks up against peers
· vs. 8 similar international in United KingdomConcerns
· None foundWhere every £1 goes
· FY2025 · Charity Commission (UK) (FY2025)GiveRadar Analysis
Original analysis from GiveRadar's dataset of comparable organizations
Based on the records currently verified by GiveRadar, Ongo Communities Limited has a substantially complete profile, cross-referenced across 4 independent sources including the Charity Commission.
- By reported annual revenue, it is larger than 91% of the 2,124 international charities in the United Kingdom with financial records on GiveRadar. See the filings
- GiveRadar has cross-referenced this organization across 4 independent sources, led by the Charity Commission - more than 75% of comparable organizations. See the sources
- Its integrity score of 86 places it in the top 1% of the 2,541 international charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
- a donation page
- third-party accreditation
- an owner-submitted profile claim
Analysis based on GiveRadar's benchmark dataset of 2026-07-27. It describes what GiveRadar has verified, not a judgment of the organization itself.
Common questions
· Auto-generated from filings + methodologyOngo Communities Limited is a registered international nonprofit based in Scunthorpe, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2014 and has been operating for 12 years. GiveRadar's Integrity Assessment for the organization is 86/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £2M in annual revenue. No red flags have been detected. The charity has 38 community reviews with an average rating of 1.7/5. On Trustpilot, it has a rating of 1.5/5 based on 45 reviews.
Ongo Communities Limited's registered charity number is 1156007. You can use it to look up the organization on the Charity Commission register.
Ongo Communities Limited has a GiveRadar Integrity Assessment of 86/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 86 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. The charity allocates 82% of expenses to programs, which contributes positively to its score. For comparison, the average integrity assessment for international charities in United Kingdom is 86/100.
Ongo Communities Limited is located in Scunthorpe, United Kingdom. The organization was established in 2014 and has been active for 12 years.
Based on official tax filings, Ongo Communities Limited has £2M in annual revenue. It allocates 82% of expenses to programs and services. This is below the average of 97% for international charities in United Kingdom. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
Ongo Communities Limited is classified as an International organization, registered in United Kingdom. It operates as a Charitable Company. By size, it is categorized as a medium organization. It has £2M in annual revenue. The organization has 4 disclosed officers and directors.
No red flags have been detected for Ongo Communities Limited. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.
According to GiveRadar's records, Ongo Communities Limited is registered with the Charity Commission for England and Wales and overseen by the Charity Commission. It reports that 82% of expenses go to programs (the peer average is 97%). Note: the organization has a low Trustpilot rating of 1.5/5, which may reflect donor dissatisfaction. GiveRadar provides data for research and does not endorse any organization. A GiveRadar Integrity Assessment reflects how much public data is available, not whether an organization is safe to donate to, so it is always smart to do your own research before giving.
To deliver social objectives by co-ordinating community development activities, employment and life skills support and developing social enterprises. Ongo Communities Limited is classified as an international organization registered in United Kingdom. The organization was founded in 2014.
Among international charities registered in United Kingdom: It allocates 82% of expenses to programs, below the peer average of 97%. Its annual revenue of £2M is comparable to the peer average of £1M.
Ongo Communities Limited is a charitable company limited by guarantee, the most common incorporated form for UK charities. It is registered with both Companies House and the Charity Commission, and must file annual accounts with both regulators. Directors (who are also charity trustees) have limited liability.
You can verify Ongo Communities Limited in several ways. First, search the Charity Commission Register at https://register-of-charities.charitycommission.gov.uk/ - every charity registered in England and Wales appears here with its registration number, trustees, governing document, and filed accounts. Because this is a charitable company, you can also check its filings on Companies House (https://find-and-update.company-information.service.gov.uk/). Second, check whether the charity's annual return and accounts are up to date - the Commission flags charities with overdue filings. Third, look for the Fundraising Regulator badge on the charity's website, which signals voluntary compliance with the Code of Fundraising Practice.
Contact Ongo Communities Limited directly for current donation methods. UK charities typically accept online card payments, direct debit, and bank transfer. Many also use platforms such as JustGiving or Charities Aid Foundation (CAF). If you are a UK taxpayer, make sure to tick the Gift Aid box: it lets the charity reclaim 25p from HMRC for every pound you give at no extra cost to you. Higher-rate taxpayers can claim back the difference between basic-rate and their marginal rate through Self Assessment. Payroll Giving (Give As You Earn) lets you donate pre-tax through your employer.
Donations to Ongo Communities Limited are eligible for Gift Aid if you are a UK income-tax or capital-gains-tax payer. Gift Aid adds 25% to your donation at no cost to you (the charity reclaims basic-rate tax from HMRC). Higher-rate and additional-rate taxpayers can also claim back the difference through Self Assessment or by adjusting their PAYE tax code. Gifts of shares, property, or land to charity are free of Capital Gains Tax and can be deducted from your income for Income Tax purposes. Legacy gifts (in your will) reduce the value of your estate for Inheritance Tax and can lower the IHT rate from 40% to 36% if you leave at least 10% to charity.
Ongo Communities Limited is based in Scunthorpe. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
Ongo Communities Limited was first registered in 2014, making it approximately 12 years old. UK charities must file an annual return with the Charity Commission to remain on the register. A long registration history generally indicates sustained operations and continuous regulatory compliance.
Filing history
5 years on file from Charity Commission (UK) (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTaxes
Tax-deductibility for donors
UK donations qualify for Gift Aid. ONGO COMMUNITIES LIMITED is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
ONGO COMMUNITIES LIMITED is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
ONGO COMMUNITIES LIMITED is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
Always confirm tax treatment with the charity directly or your tax advisor before donating.
Leadership
From FY2025 filing
Officers & trustees (4)
Source: Public filings
4 officers and trustees on file - free with a GiveRadar account.
Latest news
From global news sources
No recent news coverage found
News coverage will appear here when articles mention this organization.
Activity timeline
Filings and press mentions, merged
Donor reviews (38)
1.7 / 5 average · includes imported Trustpilot
Worst housing association in UK. They Spend thousands of £££ bullying the vulnerable and tenants. If a tenant complains about NO GAS SAFETY certificate, falsified asbestos reports, no heating for weeks and many other dangerous things, then ongo take them to court spending THOUSANDS in public money to cover it all up. They have evicted more vulnerable tenants - mostly those who have served our country in the military - than any other housing association in the UK. Truly a rogue landlord. #ongohorrorstory
Trustpilot
Do not care about there tenants am sick to death of having no heating or hot water they always decide to carry out heating and water repairs during winter Knowing that water and heating will be affected must be quite thick who ever decides this and to allow switch2 to now supply us with heating who are the dearest company out there and with not 1 good review
Trustpilot
ongo has a terrible reputation locally and it is well deserved. They leave tenants in extremely dangerous homes.The staff are all nasty and on a powertrip. This company is basically the scum of the earth.
Trustpilot
A friend told me that the new Ongo offices in town have an office at the top of the building where very senior members of staff are offered opportunities to have affairs (and yes that also requires non-gender-specific anal) and is well known within the Ongo culture to be what is referred to as ‘The Penthouse’. Very expensive cuban cigars, champagne, spirits as well as other things are also consumed here and my friend overheard them laughing hysterically while looking over their empire from the window view at all the upset and chaos that was occurring way below them saying that the tenants had paid for it all. My friend also even overheard a very senior member of staff saying that they often ‘laughed themselves to sleep’ as they were able to be completely untruthful on multiple occasions on a daily basis with the tenants who were paying them well to do so. Shortly after the room again erupted in loud and hysterical laughter. Another conversation again involved another very senior member of staff who was annoyed that their request for an ‘under-the-desk suck off machine’ had been rejected because another colleague had used up the money from tenants for a three week all inclusive holiday in the Bahamas. To top it off a more junior member of staff had made a complaint regarding very senior members of staff who were inviting and taking ‘Penthouse Pets’ up to ‘The Penthouse’ office. Shortly after the more junior member of staff was immediately dismissed for lies that very senior members of staff had made up and used for the reason for dismissal. Several days after being dismissed the more junior member of staff received a copy of ‘Penthouse magazine' through their letter box. They also discovered several more different copies of ‘Penthouse magazine' that had been tightly rolled up and shoved up their car exhaust pipe with some of it sticking out. I thought all of this was absolutely disgraceful but my friend said ‘well that’s Ongo’.
Trustpilot
cheater company
Trustpilot
i would give ongo a 0 rating if i could! they dont know how to help people and only professional when it suits them, leaving you more mentally ill than when you went to them as. to be more specific this is the department for ONGO TALK/LOOKUP. when you put in a complaint (where they take weeks in getting back to you) they take things out of context and say things how they see fit and its your word against theirs. their approach is unprofessional, they treat you unfairly and do wrong by you. its never their fault its yours and if by some miracle they agree with you, they wont even bother fixing the issue or get the outcome you deserve. im disgusted by them and have been through worse with them than the job centre. they have more of a heart and been more helpful which is shocking considering my views about the job centre, didnt think you could get any worse but clearly you can. they will treat you how they want when it suits them then dump you like you were nothing. they dont give a s*** about anyone, its all an act until their true colours show!
Trustpilot
I have just moved into an Ongo property (new build) and the whole process has been quick and easy. I am now in a much nicer home in a much nicer area, paying less rent than I was before.I have my own driveway and nice features such as slow close drawers and cupboards.Even though the boiler was only fitted a few months ago, Sure maintenance have been out to do a gas safety check already.Any queries I have had, the customer service team have been very helpful.Overall, I am very happy with Ongo and highly recommend.
Trustpilot
If I were able to give zero stars!This company has a website and log in facilities for it's customers to use, but you literally can't do anything. Each change requires OnGo to contact you back within 10 days. They must think customers have nothing better to do than wait for them to call.Utter shameful service.
Trustpilot
So ongo/no-go are issuing 'sanctions' against tenants who do not put up with their abuse. Just like the USA would issue sanctions against another country, this pathetic company has decided to issue 'sanctions' against its own tenants for 'wrongs' such as an elderly lady who is self-isolating not letting them in her house (staff wearing no masks). Reprehensible and we all need to start using the hashtag #ongohorrorstory because this one is just many it seems.
Trustpilot
Left my daughter without hot water and heating for 4 days now she has 2 children one of which has a hole in her heart and only one kidney and is only 2 years old and is classed as an emergency repair. They keep fobbing them off with any excuses . she is working and pays full rent.they would soon complain if she stopped paying it get your act together ongo and start looking after your tenants
Trustpilot
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Causes charities work on most.
Sources and verification
- Registration and legal identity
- Charity Commission for England and Wales - Register of Charities
- Financial filings
- Charity Commission annual returns - Fiscal year 2025 most recent on file.
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities - 4 disclosed in the public registry.
- News and media coverage
- GDELT Project + Google News
- Donor reviews (external)
- Trustpilot consumer reviews
- Community reviews (verified email)
- GiveRadar Community Reviews - 38 verified review(s) on file.
Data freshness
What we know and don't know
Exactly which public data we hold on this charity. Our score reflects transparency, not impact.
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Financial data · FY2025 on record
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Named leadership · 4 officers on file
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Government registration · Registered with an official registry
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Official website · On record
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Headquarters address · On file
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Direct contact · Email or phone published
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Tax-deductibility · Verified
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Founding date · 2014
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Executive payTop-officer pay not disclosed
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Mission statementNo self-published statement of purpose
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Programs & activitiesNo named programs listed by the charity
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
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Quick facts about Ongo Communities Limited
- What is Ongo Communities Limited?
- Ongo Communities Limited is a international charitable company based in Scunthorpe, United Kingdom. To deliver social objectives by co-ordinating community development activities, employment and life skills support and developing social enterprises.
- When was Ongo Communities Limited founded?
- Ongo Communities Limited was founded in 2014.
- Where is Ongo Communities Limited located?
- Headquartered in Scunthorpe, United Kingdom.
- What is Ongo Communities Limited's annual budget?
- Annual revenue for fiscal year 2025 is approximately £1M-£10M. 82% of expenses go to program services.
- Is Ongo Communities Limited trustworthy?
- Ongo Communities Limited has a GiveRadar Integrity Assessment of 86 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Ongo Communities Limited's website?
- https://www.ongo.co.uk
- Are donations to Ongo Communities Limited tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.