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Provide specialist palliative care in our hospices and in patients' homes.Provide health and social support via community services. Provide grief and bereavement support.
Focus areas & reach
· What they work on and whereHow it stacks up against peers
· vs. 8 similar health in United KingdomRed flags
· All clearWhere every £1 goes
Common questions
· Auto-generated from filings + methodologySue Ryder is a registered health nonprofit based in Colchester, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 1996 and has been operating for 30 years. Its registration number is 039578. It has a GiveRadar Integrity Assessment of 82/100 (Strong transparency), indicating well-documented governance, financials, and contact details. The organization reports £106M in annual revenue. 11 officers and directors are publicly disclosed. No red flags have been detected. The charity has 99 community reviews with an average rating of 2.3/5. On Trustpilot, it has a rating of 2.2/5 based on 206 reviews.
Sue Ryder has a GiveRadar Integrity Assessment of 82/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 82 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. For comparison, the average integrity assessment for health charities in United Kingdom is 89/100.
Sue Ryder is located in Colchester, United Kingdom. The organization was established in 1996 and has been active for 30 years.
Based on official tax filings, Sue Ryder has £106M in annual revenue. It allocates 41% of expenses to programs and services. This is below the average of 97% for health charities in United Kingdom. Its revenue is significantly above the peer average of £1M. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
Sue Ryder is classified as a Health organization, registered in United Kingdom. By size, it is categorized as a very-large organization. It has £106M in annual revenue. The organization has 11 disclosed officers and directors.
No red flags have been detected for Sue Ryder. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.
Sue Ryder has a GiveRadar Integrity Assessment of 82/100 (Strong transparency) and no red flags have been detected, which suggests it is a well-documented organization. It is regulated by the Charity Commission. 41% of expenses go to programs. The peer average is 97%. Note: the organization has a low Trustpilot rating of 2.2/5, which may reflect donor dissatisfaction. You can donate directly through their official donation page linked on their GiveRadar profile. GiveRadar provides data for research purposes and does not endorse any organization. Always do your own due diligence.
Provide specialist palliative care in our hospices and in patients' homes.Provide health and social support via community services. Provide grief and bereavement support. Sue Ryder is classified as a health organization registered in United Kingdom. The organization was founded in 1996.
Among health charities registered in United Kingdom: Sue Ryder's GiveRadar Integrity Assessment of 82/100 is in line with the peer average of 89/100. It allocates 41% of expenses to programs, below the peer average of 97%. Its annual revenue of £106M is well above the peer average of £1M.
Sue Ryder is a registered charity in the United Kingdom. If you are a UK taxpayer, your donation may qualify for Gift Aid, which allows the charity to claim an extra 25p for every 1 pound you donate at no cost to you. Higher-rate and additional-rate taxpayers can also claim additional relief on their Self Assessment tax return.
Verified against 6 official sources, last refreshed .
Filing history
5 years on file from Charity Commission (UK) (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
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Tax-deductibility for donors
UK donations qualify for Gift Aid. SUE RYDER is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
SUE RYDER is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
SUE RYDER is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
Always confirm tax treatment with the charity directly or your tax advisor before donating.
Leadership
Officers & trustees (11)
Source: Public filings
Latest news
From global news sources
10 articles found
From global news sources
Sentiment
NeutralEarly-bird entries open for 2027 Sue Ryder Keighley 10k and 5k - Keighley News
Somerset couple quit jobs to start two-year cycle adventure - BBC
Barbershop singing group from Peterborough perform at Sue Ryder hospice in memory of founder member - Peterborough Telegraph
Sue Ryder supporters raise £16,800 at Leeds Marathon weekend - Yorkshire Evening Post
Invesco supports Sue Ryder Nurse into sixth year - Henley Herald
Entrants from across the world line up for Sue Ryder Mascot Gold Cup - Keighley News
Henley investment firm donation supports local Sue Ryder nurse - Oxford Mail
Swimmer taking on 'Lap the Lake' challenge for Sue Ryder - Herald Series
Swimmer taking on 'Lap the Lake' challenge for Sue Ryder - This Is Oxfordshire
Whittlesey’s ‘Arctic Angels’ raise more than £23,000 for Sue Ryder after sub-zero adventure - eHospice
Activity timeline
Filings and press mentions, merged
Donor reviews (99)
2.3 / 5 average · includes imported Trustpilot
don't waste your time! Brand new furnitures were refused by the shop manager of the Golders Green office. On my call the office manager embarassed herself finding excuses!Updated 15/12/23 Rhi of course did not bother to get in touch.
Trustpilot
Filled in a form online for bereavement counselling. Waited 8 -10 weeks for an assessment which took 30 minutes via zoom. To be told because I was receiving mental health support from another agency I was not able to use the service. The half hour appointment asked lots of questions and I was really upset and distressed after it. Would it not have been better to ask this question at the start? In the very first form I filled in. Therefore it would not have wasted my time and the charities. Also upsetting me to the extend it did would have been avoided! Sue Ryder need to reevaluate there process in my opinion.
Trustpilot
Organised to donate a very expensive bed frame and mattress. Apparently they don't accept mattresses with marks on and yet they don't see this anywhere in the furniture pick up process. So the guys arrive and are hugely apologetic about how Sue Ryder operates in tis regard....but they are not even allowed to take the bed frame as it has to come with a mattress. 1 day before I have to vacate my flat so I have to pay a small fortune to get an immediate pick up for everything to go to the dump. What a total waste of a good bed, my time, the drivers time and now costing me a load of money. Terrible way to operate !!
Trustpilot
What a fantastic visit to the Ludlow shop on Saturday!.. So much effort must have gone into creating such colourful vibrant displays .. the staff were so friendly and bought lots of stuff !!! Will be back soon !
Trustpilot
Went into your clifftonville branch lovley layout lots to buy and wonderful staff will shop here again thank you :)
Trustpilot
Dropped off a donation at the Saltash branch. What a difference to the last time when I gave some good quality brand label clothing and was thanked by a cheerful and very helpful lady. This time I was made to feel I was a nuisance by two members of staff, and not one word of thanks. 😔
Trustpilot
I have been a frequent visitor of Sue Ryder in Tankerton Whitstable over the years, I would go as far as to say that it’s my favourite charity shop. I visited a couple of days ago and whilst the service was great as ever and the staff super friendly I was shocked and how the shop has fallen into disrepair! The window was boarded up the floor was all taped up and uneven, as a disabled person, this was worrying. I noticed that a ceiling tile or two were down with insulation exposed. I hope that management read this take note and have it repaired.
Trustpilot
Happy with purchase. Sip up top goes with a blue another from the original factory shop 😺
Trustpilot
Decided to donate two sofas to Sue Ryder. So I went online and organised the collection. The site could be better. I was not confident that all had gone through so I phoned the Cheltenham store who Confirmed that all was arranged. But the wrong telephone number was recorded, so that was rectified and then confirming texts came through ensuring everything was arranged. Collection took place and all is good. Happy that it was all sorted in the end.
Trustpilot
Sue Ryder Chipping Norton - Kelly the Manager is not the best ambassador for her delivery of customer service - empathy and words that aim to lessen the delivery of disappointing news lacking and a fall back on systems and process (which was really poor training of her front of house team) preventing her from actioning refund request. Have left detail on the Chipping Norton shop FB page but Sue Ryder Area Management - should be helping this Manager work on her delivery. This customer was made to feel like a nuisance and not for the 1st time in this shop hence why I have been moved to leave a review.Recruiting in charity retail is not easy, please therefore support your teams with access to training to help them in areas they are not so strong. Merchandising v good, customer service not so much!!!
Trustpilot
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Other health in United Kingdom, by integrity assessment
Sources and verification
Refreshed
- Registration and legal identity
- Charity Commission for England and Wales - Register of Charities
- Financial filings
- Charity Commission annual returns - Fiscal year 2025 most recent on file.
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities - 11 disclosed in the public registry.
- News and media coverage
- GDELT Project + Google News
- Donor reviews (external)
- Trustpilot consumer reviews
- Community reviews (verified email)
- GiveRadar Community Reviews - 99 verified review(s) on file.
Data freshness
What we don't know
Honest gaps - our score reflects transparency, not impact
Methodology
GiveRadar combines public registry filings, ProPublica Nonprofit Explorer, Charity Navigator, GuideStar, and news archives into a single 0-100 integrity assessment. We don't take a cut of any donation, ever.
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Quick facts about Sue Ryder
- What is Sue Ryder?
- Sue Ryder is a health nonprofit organization based in Colchester, United Kingdom. Provide specialist palliative care in our hospices and in patients' homes.Provide health and social support via community services. Provide grief and bereavement support.
- When was Sue Ryder founded?
- Sue Ryder was founded in 1996.
- Where is Sue Ryder located?
- Headquartered in Colchester, United Kingdom.
- What is Sue Ryder's annual budget?
- Annual revenue for fiscal year 2025 is approximately £100M-£1B. 41% of expenses go to program services.
- Is Sue Ryder trustworthy?
- Sue Ryder has a GiveRadar Integrity Assessment of 82 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Sue Ryder's registration number?
- Registration: 039578 (United Kingdom).
- What is Sue Ryder's website?
- https://www.sueryder.org
- Are donations to Sue Ryder tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.