The Salvation Army Social Work Trust

Whitehaven shop, while purchasing items at the till , a ‘lady’ accused my wife and 10 year old daughter of shop lifting and asked to look in their bags. When proven innocent the member of staff offered no explanation or apology. In fact she was very rude to them. Why is it that these people who want to appear outwardly Christian cannot grasp the fundamentals of being Christian . I am disgusted.

David & Poppy George Life with Donor · Mar 26, 2026 Trustpilot

Misleading website information on how they offer services to individuals within our community with special needs and disabilities. They advertise a service that DOES NOT EXIST.Also, they false advertise opening times of their coffee shop and charity shop. The charity shop doesn't even open on a Saturday.The Sally Army boast they serve their communities? Give the building and shop up and let someone run it who can provide community services to benefit our people. A waste of time.

Sandie Hills Donor · Mar 26, 2026 Trustpilot

They are EVIL TOOK £25 TO FIND MY SON then told me he didnt want me to contact him i just would of like to know he was ok if i had eny grandchildren i am 80 year oldso l will go to my grave not knowing last time i saw him he was upset he miss his bus had to be at collage in exeter he was in Newton abbot so i drove him there i love him and would of love to see him befor i die BUT BECAUSE of these Religious Hypocrite i wil never know robert deacon

robert deacon Donor · Mar 26, 2026 Trustpilot

I would like to thank personally and on behalf of neuroendocrine cancer & Macmillan Cancer a lovely lady who works as a manager in the ellesmerport salvation army shop, Nicola Base, who kindly sponsored me £30 (out of her own pocket)for a 24hr darts to raise money for these 2 cancers, everyone knows of the Macmillan Cancer but the neuroendocrine cancer is not really heard about, untill we found out my son had got it.Thank you NATALIE BASE for your kindness, a credit to salvation army 🙏

Mandy hefferon Donor · Mar 26, 2026 Trustpilot

Awful rude manager!Rude to customers and volunteers.Prices items to high and won't change them even when you show you can buy brand new cheaper! Shop is only doing well because the other girl there is always working hard while manager is always on days off on phone or computer! People above her should talk to volunteers about how she talks to them! Rude rude rude!!

Irene Donor · Mar 26, 2026 Trustpilot

Had a very good experience here at the Saint Helens branch. Lovely staff!

Samantha N Donor · Mar 26, 2026 Trustpilot

Absolutely resent being told my sofa was grubby on the arms when it could have been sold over and over again but decided to give to a good cause, it was in excellent condition you need to give these obnoxious young lads customer training. It just felt he was doing me a favour and not me trying to help you raise money for charity. Used other charities before that were very appreciative. Sorry SA never again.

Janet and John wroth Donor · Mar 26, 2026 Trustpilot

The Salvation Army are the very best at everything . I have learnt so much from their compassion and understanding . We can all learn from the Salvation Army. I volunteer for the several drop ins and homelessness .Without exception every homeless person I speak too says the Salvation Army are the kindest and the best.5 stars are not enough

S. B Donor · Mar 26, 2026 Trustpilot

Paid for a sofa bed in advance at the shop at Wessington Way, for delivery on Friday 13th October 2023.When it arrived in the van (with two blokes), they said “we don’t do stairs!”One short flight of stairs to the 1st floor in a block of flats and I offered to help!! They insisted for health and safety reasons, they wouldn’t do it and they would have to take it back to the shop. Unbelievable and frankly utter rubbish service, especially when nobody told me this in the shop when I bought it.Never heard the likes of it, honestly - so bear this in mind if paying for goods to be delivered and you don’t live in a bungalow!!!Demanding my refund tomorrow when I call in.Had to give a one-star rating to leave a review, otherwise it would have been -5 for me…….Awful service and needs looking at.

AS Donor · Mar 26, 2026 Trustpilot

Lived in Catherine Booth House in Portsmouth, full of mice, bugs and abusive crackhead mums and dad's, kids filthy and barely looked after, staff are unprofessional and don't help tenants to move on, they look past where people actually need help, it's lies after lies after lies, we was told 6 month move on, it was 2 years, they don't help with move on and very unstable, flats are crumbling and left not being fixed up for several months on end, staff talk about how CB is a sinking ship and many staff left because of it, staff with ignore obvious signs of abuse and avoid helping their tenants, drug abuse and child abuse is a thing there and best believe the children are looked past by them, pregnant mums smoking weed, dad's who are predators, mums who drug deal with their kids in their prams and have random people in and our their flats getting drunk and high playing loud music on weekdays too, ridiculous amount of loopholes there, infested is the only word to truly sum up a Catherine Booth Experience! Better being homeless than living there, better pray you get one of the smaller homes st Paul's or St Monica's, especially as Catherine booth is there biggest with "more support"

Angie Donor · Mar 26, 2026 Trustpilot