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The Silver Line Helpline

London, Scotland Reg: SC044467 (Charity Commission) Sign up to see website
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36
Integrity Assessment
Limited data available
36/100 · methodology
This score reflects limited public data, not concerns about the organization.

About The Silver Line Helpline

'It makes grants, donations or gifts to organisations','It carries out activities or services itself' 'the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage' To promote the protection of older people and in particular (1) To set up and maintain telephone lines or other means of communication or correspondence to assist older people in danger, suffering isolation, or being abused physically, sexually, mentally or financially (2) To help older people who are in danger or in need of financial, medical, protective or like assistance and to give such older people advice, guidance and comfort. and (3) To befriend and support isolated older people.

Founded
Headquarters
London, Scotland
Foundation type
Charitable Company

Focus areas & reach

· What they work on and where

How it stacks up against peers

· vs. 8 similar health in United Kingdom
Integrity Assessment This charity: 36
Peer average: 86

Concerns

· None found
No red flags found
Screened for Charity Commission removal, Open investigations, Governance scandals, Related-party deals, Excessive exec comp.

GiveRadar Analysis

Original analysis from GiveRadar's dataset of comparable organizations

From what GiveRadar has verified so far, The Silver Line Helpline has a substantially complete profile, sourced from OSCR.

  • GiveRadar holds 3 years of financial filings for this organization, the most recent for fiscal year 2023. See the filings
  • Its integrity score of 36 is below most of the 28,401 health charities in the United Kingdom GiveRadar tracks. GiveRadar bases this on limited verified information so far, with little on record for its governance. Explore United Kingdom data
GiveRadar has verified
  • government registration
  • financial records (3 filed years)
  • a website
  • a contact email
  • a donation page
Not yet verified by GiveRadar
  • leadership details (present for 82% of comparable organizations)
  • third-party accreditation
  • an owner-submitted profile claim

Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.

Common questions

· Auto-generated from filings + methodology

The Silver Line Helpline is a registered health nonprofit based in London, Scotland, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2013 and has been operating for 13 years. Its registration number is SC044467. GiveRadar's Integrity Assessment for the organization is 36/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £729K in annual revenue.

The Silver Line Helpline's official registration number is SC044467, as recorded in the national registry of United Kingdom.

The Silver Line Helpline has a GiveRadar Integrity Assessment of 36/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 36 ('Limited data available') reflects limited public data, not concerns about the organization. This is common for smaller, newer, or non-US charities that file fewer public records. For comparison, the average integrity assessment for health charities in United Kingdom is 86/100.

The Silver Line Helpline is located in London, Scotland, United Kingdom. The organization was established in 2013 and has been active for 13 years.

Based on official tax filings, The Silver Line Helpline has £729K in annual revenue. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.

The Silver Line Helpline is classified as a Health organization, registered in United Kingdom. It operates as a Charitable Company. It has £729K in annual revenue.

According to GiveRadar's records, The Silver Line Helpline is registered with the Charity Commission for England and Wales and overseen by the Charity Commission. You can donate directly through their official donation page linked on their GiveRadar profile. GiveRadar provides data for research and does not endorse any organization. A GiveRadar Integrity Assessment reflects how much public data is available, not whether an organization is safe to donate to, so it is always smart to do your own research before giving.

'It makes grants, donations or gifts to organisations','It carries out activities or services itself' 'the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage' To promote the protection of older people and in particular (1) To set up and maintain telephone lines or other means of communication or correspondence to assist older people in danger, suffering isolation, or being abused physically, sexually, mentally or financially (2) To help older people who are in danger or in need of financial, medical, protective or like assistance and to give such older people advice, guidance and comfort. and (3) To befriend and support isolated older people. The Silver Line Helpline is classified as a health organization registered in United Kingdom. The organization was founded in 2013.

Among health charities registered in United Kingdom: Its annual revenue of £729K is comparable to the peer average of £1M.

The Silver Line Helpline is a charitable company limited by guarantee, the most common incorporated form for UK charities. It is registered with both Companies House and the Charity Commission, and must file annual accounts with both regulators. Directors (who are also charity trustees) have limited liability. Its Charity Commission registration number is SC044467.

You can verify The Silver Line Helpline in several ways. First, search the Charity Commission Register at https://register-of-charities.charitycommission.gov.uk/ - every charity registered in England and Wales appears here with its registration number, trustees, governing document, and filed accounts. Because this is a charitable company, you can also check its filings on Companies House (https://find-and-update.company-information.service.gov.uk/). Second, check whether the charity's annual return and accounts are up to date - the Commission flags charities with overdue filings. Third, look for the Fundraising Regulator badge on the charity's website, which signals voluntary compliance with the Code of Fundraising Practice.

You can donate to The Silver Line Helpline directly through its donation page (https://www.thesilverline.org.uk/support-us/donate/). UK charities typically accept online card payments, direct debit, and bank transfer. Many also use platforms such as JustGiving or Charities Aid Foundation (CAF). If you are a UK taxpayer, make sure to tick the Gift Aid box: it lets the charity reclaim 25p from HMRC for every pound you give at no extra cost to you. Higher-rate taxpayers can claim back the difference between basic-rate and their marginal rate through Self Assessment. Payroll Giving (Give As You Earn) lets you donate pre-tax through your employer.

Donations to The Silver Line Helpline are eligible for Gift Aid if you are a UK income-tax or capital-gains-tax payer. Gift Aid adds 25% to your donation at no cost to you (the charity reclaims basic-rate tax from HMRC). Higher-rate and additional-rate taxpayers can also claim back the difference through Self Assessment or by adjusting their PAYE tax code. Gifts of shares, property, or land to charity are free of Capital Gains Tax and can be deducted from your income for Income Tax purposes. Legacy gifts (in your will) reduce the value of your estate for Inheritance Tax and can lower the IHT rate from 40% to 36% if you leave at least 10% to charity.

The Silver Line Helpline is based in London in Scotland. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.

The Silver Line Helpline was first registered in 2013, making it approximately 13 years old. UK charities must file an annual return with the Charity Commission to remain on the register. A long registration history generally indicates sustained operations and continuous regulatory compliance.

Annual revenue
£100K-£1M
Source: oscr (FY2023) why this matters
Unlock exact figures

Filing history

3 years on file from oscr (FY2023): revenue, expenses, program spending, assets, and liabilities by fiscal year.

Years on record: FY2023, FY2022, FY2021.
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Taxes

Tax-deductibility for donors

Donations may be tax-deductible for residents of United Kingdom under local rules. Confirm with the charity directly.

Always confirm tax treatment with the charity directly or your tax advisor before donating.

Still gathering leadership data

We check government filings and charity disclosures quarterly. If you represent this charity, claim this page to add officers directly.

Latest news

From global news sources

No recent news coverage found

News coverage will appear here when articles mention this organization.

Activity timeline

Filings and press mentions, merged

Form filed
£0.7M revenue
FY2023
OSCR
Form filed
£1.1M revenue
FY2022
OSCR
Form filed
£2.6M revenue
FY2021
OSCR

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Cause areas in United Kingdom

How many charities work in each area, with this charity's area highlighted.

Education 87,646
Health this charity 28,382
Religion 22,146
Arts & Culture 21,802
Community Development 10,738
Environment 5,683
Social Services 4,899
Youth Development 4,637
See all cause areas in United Kingdom

Most common causes in United Kingdom

Causes charities work on most, with this charity's causes ticked.

Education 54,780
Arts & Culture 17,729
Disability 17,106
Religion 16,671
Health 15,045
Poverty 14,062
Community Development 11,486
Cultural Heritage 8,526

Sources and verification

Registration and legal identity
Charity Commission for England and Wales - Register of Charities
Financial filings
Charity Commission annual returns - Fiscal year 2023 most recent on file.

Data freshness

Last updated
Jun 17, 2026
Registry checked
Jun 17, 2026
Profile completeness
65%

What we know and don't know

Exactly which public data we hold on this charity. Our score reflects transparency, not impact.

On record · 7
  • Financial data · FY2023 on record
  • Government registration · Registered with an official registry
  • Official website · On record
  • Headquarters address · On file
  • Direct contact · Email or phone published
  • Tax-deductibility · Verified
  • Founding date · 2013
Not available · 4
  • Named leadership
    Board and officer list not yet indexed
  • Executive pay
    Top-officer pay not disclosed
  • Mission statement
    No self-published statement of purpose
  • Programs & activities
    No named programs listed by the charity

Methodology

GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.

Read full methodology

Are you the owner or a board member?

If you represent this organization and want to correct or update its data, you can claim this listing to edit details yourself, or email [email protected] with the correct information. We review every request and respond within 30 days.

Quick facts about The Silver Line Helpline

What is The Silver Line Helpline?
The Silver Line Helpline is a health charitable company based in London, United Kingdom. 'It makes grants, donations or gifts to organisations','It carries out activities or services itself' 'the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage' To promote the protection of older people and in particular (1) To set up and maintain telephone lines or other means of communication or correspondence to assist older people in danger, suffering isolation, or being abused physically, sexually, mentally or financially (2) To help older people who are in danger or in need of financial, medical, protective or like assistance and to give such older people advice, guidance and comfort. and (3) To befriend and support isolated older people.
When was The Silver Line Helpline founded?
The Silver Line Helpline was founded in 2013.
Where is The Silver Line Helpline located?
Headquartered in London, Scotland, United Kingdom.
What is The Silver Line Helpline's annual budget?
Annual revenue for fiscal year 2023 is approximately £100K-£1M.
Is The Silver Line Helpline trustworthy?
The Silver Line Helpline has a GiveRadar Integrity Assessment of 36 out of 100 (Limited data available). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
What is The Silver Line Helpline's registration number?
Registration: SC044467 (United Kingdom).
What is The Silver Line Helpline's website?
https://www.thesilverline.org.uk
Are donations to The Silver Line Helpline tax-deductible?
Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.