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Visit www.whg.uk.comAbout Walsall Housing Group Limited
whg is one of the Midlands' leading and most successful providers of high quality housing. Owning and managing around 22,000 homes primarily in Walsall, whg provides affordable, good quality homes and community-based services to the local community. We are committed to working with customers, colleagues and our partners to transform the quality of life in our neighbourhoods.
Focus areas & reach
· What they work on and whereHow it stacks up against peers
· vs. 8 similar arts & culture in United KingdomConcerns
· None foundWhere every £1 goes
· FY2025 · Charity Commission (UK) (FY2025)GiveRadar Analysis
Original analysis from GiveRadar's dataset of comparable organizations
GiveRadar's verified records show Walsall Housing Group Limited with a substantially complete profile, cross-referenced across 4 independent sources including the Charity Commission.
- GiveRadar has cross-referenced this organization across 4 independent sources, led by the Charity Commission - among the most thoroughly sourced profiles in its cohort. See the sources
- By reported annual revenue, it is larger than 99% of the 19,540 arts & culture charities in the United Kingdom with financial records on GiveRadar. See the filings
- Its integrity score of 86 places it in the top 1% of the 21,809 arts & culture charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
- a donation page
- third-party accreditation
- an owner-submitted profile claim
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Common questions
· Auto-generated from filings + methodologyWalsall Housing Group Limited is a registered arts & culture nonprofit based in Walsall, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2005 and has been operating for 21 years. Its registration number is 1108779. GiveRadar's Integrity Assessment for the organization is 86/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £155M in annual revenue. 12 officers and directors are publicly disclosed. No red flags have been detected. The charity has 43 community reviews with an average rating of 1.4/5. On Trustpilot, it has a rating of 1.7/5 based on 45 reviews.
Walsall Housing Group Limited's registered charity number is 1108779. You can use it to look up the organization on the Charity Commission register.
Walsall Housing Group Limited has a GiveRadar Integrity Assessment of 86/100. This score combines five components: Registration (20 pts), Financial Transparency (30 pts), Governance (20 pts), Contact Availability (10 pts), and Data Recency (20 pts), with negative adjustments for any red flags. A score of 86 ('Strong transparency') reflects well-documented governance, recent financials, named leadership, and working contact details. The charity allocates 87% of expenses to programs, which contributes positively to its score. For comparison, the average integrity assessment for arts & culture charities in United Kingdom is 86/100.
Walsall Housing Group Limited is located in Walsall, United Kingdom. The organization was established in 2005 and has been active for 21 years.
Based on official tax filings, Walsall Housing Group Limited has £155M in annual revenue. It allocates 87% of expenses to programs and services. This is above the average of 76% for arts & culture charities in United Kingdom. Its revenue is significantly above the peer average of £629K. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
Walsall Housing Group Limited is classified as an Arts & Culture organization, registered in United Kingdom. It operates as a Charitable Company. By size, it is categorized as a major organization. It has £155M in annual revenue. The organization has 12 disclosed officers and directors.
No red flags have been detected for Walsall Housing Group Limited. GiveRadar automatically screens charities for concerning patterns including high executive compensation, low program spending, and missing financial filings. Based on available official data, no issues have been identified.
According to GiveRadar's records, Walsall Housing Group Limited is registered with the Charity Commission for England and Wales and overseen by the Charity Commission. It reports that 87% of expenses go to programs (the peer average is 76%). Note: the organization has a low Trustpilot rating of 1.7/5, which may reflect donor dissatisfaction. GiveRadar provides data for research and does not endorse any organization. A GiveRadar Integrity Assessment reflects how much public data is available, not whether an organization is safe to donate to, so it is always smart to do your own research before giving.
whg is one of the Midlands' leading and most successful providers of high quality housing. Owning and managing around 22,000 homes primarily in Walsall, whg provides affordable, good quality homes and community-based services to the local community. We are committed to working with customers, colleagues and our partners to transform the quality of life in our neighbourhoods. Walsall Housing Group Limited is classified as an arts & culture organization registered in United Kingdom. The organization was founded in 2005.
Among arts & culture charities registered in United Kingdom: It allocates 87% of expenses to programs, above the peer average of 76%. Its annual revenue of £155M is well above the peer average of £629K.
Walsall Housing Group Limited is a charitable company limited by guarantee, the most common incorporated form for UK charities. It is registered with both Companies House and the Charity Commission, and must file annual accounts with both regulators. Directors (who are also charity trustees) have limited liability. Its Charity Commission registration number is 1108779.
You can verify Walsall Housing Group Limited in several ways. First, search the Charity Commission Register at https://register-of-charities.charitycommission.gov.uk/ - every charity registered in England and Wales appears here with its registration number, trustees, governing document, and filed accounts. Because this is a charitable company, you can also check its filings on Companies House (https://find-and-update.company-information.service.gov.uk/). Second, check whether the charity's annual return and accounts are up to date - the Commission flags charities with overdue filings. Third, look for the Fundraising Regulator badge on the charity's website, which signals voluntary compliance with the Code of Fundraising Practice.
Contact Walsall Housing Group Limited directly for current donation methods. UK charities typically accept online card payments, direct debit, and bank transfer. Many also use platforms such as JustGiving or Charities Aid Foundation (CAF). If you are a UK taxpayer, make sure to tick the Gift Aid box: it lets the charity reclaim 25p from HMRC for every pound you give at no extra cost to you. Higher-rate taxpayers can claim back the difference between basic-rate and their marginal rate through Self Assessment. Payroll Giving (Give As You Earn) lets you donate pre-tax through your employer.
Donations to Walsall Housing Group Limited are eligible for Gift Aid if you are a UK income-tax or capital-gains-tax payer. Gift Aid adds 25% to your donation at no cost to you (the charity reclaims basic-rate tax from HMRC). Higher-rate and additional-rate taxpayers can also claim back the difference through Self Assessment or by adjusting their PAYE tax code. Gifts of shares, property, or land to charity are free of Capital Gains Tax and can be deducted from your income for Income Tax purposes. Legacy gifts (in your will) reduce the value of your estate for Inheritance Tax and can lower the IHT rate from 40% to 36% if you leave at least 10% to charity.
Walsall Housing Group Limited is based in Walsall. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
Walsall Housing Group Limited was first registered in 2005, making it approximately 21 years old. UK charities must file an annual return with the Charity Commission to remain on the register. A long registration history generally indicates sustained operations and continuous regulatory compliance.
Filing history
5 years on file from Charity Commission (UK) (FY2025): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
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Tax-deductibility for donors
UK donations qualify for Gift Aid. WALSALL HOUSING GROUP LIMITED is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
WALSALL HOUSING GROUP LIMITED is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
WALSALL HOUSING GROUP LIMITED is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
Always confirm tax treatment with the charity directly or your tax advisor before donating.
Leadership
From FY2025 filing
Officers & trustees (12)
Source: Public filings
12 officers and trustees on file - free with a GiveRadar account.
Latest news
From global news sources
2 articles found
From news sources and the organization. Shown for transparency; news never affects the integrity score.
Activity timeline
Filings and press mentions, merged
Donor reviews (43)
1.4 / 5 average · includes imported Trustpilot
I was a tenant of WHG for a year and needless to say, they gave me all the support I needed.
Trustpilot
I am very pleased with Nad at WHG,helpful,listened,did not interrupt me when I was speaking.Also I`d say that he did make notes on whg system.Very important. 10/10.Communication is the key.I have been with whg for a year and the quality of service is excellent which is far far better than my previous tenancy in costa del Wolverhampton Midland lack of heart.Would highly recommend WHG.
Trustpilot
Relocation team are useless there. I’m applying for house from 8 years and nothing. I’m not been even in top 10. They discriminate people and not care about any problems which we are facing with renting from privet landlord.
Trustpilot
If I could give zero stars I would absolutely shocking customer service. Since April I have had no radiator in my bathroom as it needs replacing. I have to use an electric radiator in my bathroom because they haven't given me an appointment for the replacement radiator and I've tried to call and find out when it is but they NEVER answer the phone.
Trustpilot
Can’t give 0 stars or I would. Left with no bathing facilities since 29 December because of a broken shower and cracked bath to be told it’s not an emergency for them to come and fix and being told to sponge down in the sink. Despite telling them I’m disabled and need to shower they don’t care. Been told to call back on 3 January to book a routine repair which I’ll probably have to wait a month for and even then they’ll send the wrong person out to fix it and I’ll have to wait ages again. Maybe if I withhold my rent I’ll get something done quicker
Trustpilot
to improve you need to get some one who can run ellum pointe better as some in here are getting away with murder plus having there own way they are singing on karaoke drinking intoxicated drinks and coming out drunk plus we have a man in here who pulled in underwear down to show the women in the lounge his private parts we have not got a singing licence or drinking licence whg could be fined I don't like the attitude of the whg staff we have in ellum pointe i went in to complain about a matter and i was told i was cursing trouble and didn't beleave me plus i and my partner was told by jenny murphy the lounge is better with out you 2 in there which she shouldn't have said to me i live in the place its not run right and we need better staff to run it
Trustpilot
One of your properties has caused damage to my property and you refuse to take any responsibility. Someone come out to look at the damage caused and assured me you would be liable and it would be sorted only for him to contact me several weeks later to say you will not be fixing anything and I need to go through my house insurance. Why should it cost me when it is 100% your fault. I will be taking this to small claims so you will hear from me again!!
Trustpilot
Very poor management. There not very nice people.they tell you there going to do job but when 3years I have been without instillation in my loft I’m disabled bungalow freezing cold that’s with heating on it’s costing me £500 pound a month in gas . They done the mould and fungus because I got solicitor involved . It will be back next year ?
Trustpilot
I had a property with whg I was bullied bye two of my neighbours and had the Micky taken out of my both neighbours was load smoked weed I made loads of compliance to whg and the housing officer which she was useless I even kept a diary of times and dates of what was happening both me and my husband feel let down to the point we had to move due the place where we had to move whg didn't offer us another property so we went on the council list and got a property off there the place we lived is now a drug den to the point the police are going around with guns I am so disappointed because one of the residents has been told whg is going to get them a property now why wouldn't they offer us one we have to go through the council if anyone has a complaint number please post on this as I want to take this further please if you get off with a w h g property in bengrove close Redditch do not take it it is a dump if you ask whg to come out you need something done on your property they take their time if you owe them rent they are all ways on your back
Trustpilot
brought house through shared ownership with whg know ever ince been in property has been issues with soil grass even though had 4 different landscapers out who have all claimed there no topsoil in garden whg wont do anything claim it down to lack of watering but really its down to soil that is substandard that has been used for a cheap job
Trustpilot
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How many charities work in each area, with this charity's area highlighted.
Most common causes in United Kingdom
Causes charities work on most, with this charity's causes ticked.
Sources and verification
- Registration and legal identity
- Charity Commission for England and Wales - Register of Charities
- Financial filings
- Charity Commission annual returns - Fiscal year 2025 most recent on file.
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities - 12 disclosed in the public registry.
- News and media coverage
- GDELT Project + Google News
- Donor reviews (external)
- Trustpilot consumer reviews
- Community reviews (verified email)
- GiveRadar Community Reviews - 43 verified review(s) on file.
Data freshness
What we know and don't know
Exactly which public data we hold on this charity. Our score reflects transparency, not impact.
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Financial data · FY2025 on record
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Named leadership · 12 officers on file
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Government registration · Registered with an official registry
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Official website · On record
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Headquarters address · On file
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Direct contact · Email or phone published
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Tax-deductibility · Verified
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Founding date · 2005
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Executive payTop-officer pay not disclosed
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Mission statementNo self-published statement of purpose
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Programs & activitiesNo named programs listed by the charity
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
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Quick facts about Walsall Housing Group Limited
- What is Walsall Housing Group Limited?
- Walsall Housing Group Limited is a arts & culture charitable company based in Walsall, United Kingdom. whg is one of the Midlands' leading and most successful providers of high quality housing. Owning and managing around 22,000 homes primarily in Walsall, whg provides affordable, good quality homes and community-based services to the local community. We are committed to working with customers, colleagues and our partners to transform the quality of life in our neighbourhoods.
- When was Walsall Housing Group Limited founded?
- Walsall Housing Group Limited was founded in 2005.
- Where is Walsall Housing Group Limited located?
- Headquartered in Walsall, United Kingdom.
- What is Walsall Housing Group Limited's annual budget?
- Annual revenue for fiscal year 2025 is approximately £100M-£1B. 87% of expenses go to program services.
- Is Walsall Housing Group Limited trustworthy?
- Walsall Housing Group Limited has a GiveRadar Integrity Assessment of 86 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Walsall Housing Group Limited's registration number?
- Registration: 1108779 (United Kingdom).
- What is Walsall Housing Group Limited's website?
- https://www.whg.uk.com
- Are donations to Walsall Housing Group Limited tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.