Mhs Homes Limited

Only apply for a MHS home if you are at your lowest point in your life, so desperate that you don’t mind living in an unsafe squalor.As soon as you move in to one of their properties you are on your own, they wipe their hands of you and their property. You won’t hear a peep out of them unless they want or need something from you. Do not think for one minute they’re there to help you…because they are certainly not!!!For partly being a social housing association that are supposed to be there to help people that obviously need some kind of help, they’re a million miles from being that. POOR management through out MHS is clearly filtering down throughout the organisation. Terrible communication within their staff is a struggle and a losing battle for tenants to deal with.Not only are they breaking health & safety laws, they also are fully aware of that fact.Tenants are having to take matters in their own hands by writing to Parliament, and also going to the press to report misconducts most tenants have to face on a daily basis.People with health conditions are living in mouldy infestations. Fire regulations are be broken throughout their properties with a major of their property not even having fire doors.Considering everything that is being reported throughout the past few years of people losing their lives to poor conditions, unsafe surroundings…You think they would be on the case immediately…but NO!Not one person at MHS will do what needs to be done for you, and they will constantly feed you with things they think you want to hear but obviously not do any of them.So please be aware of what is front of you when living in a MHS property.

The Iron Pilgrim Donor · Mar 26, 2026 Trustpilot

Ive lived in hms properly for 2 years near wainscot b2000 kent worse housing ever what you're about to read is all from same family. I've been racial abused told to go back to Scotland learn English. Followed. Food throwing out window over me while sitting in front garden. Been videoed in my bedroom. Farm silage all over communal area same family all alcoholics drink and drive every day all caught above on cctv shown to mhs but nothing is ever done. The tenant sleeps in living room while her husband and 19 year old trouble maker grandson sleeps in same bedroom as grandad. Weirdos. So if you become a tenant you get zero support try a different housing association

Andyboy Donor · Mar 26, 2026 Trustpilot

Reported no hot water or heating on 28th december, trying to contact them near impossible, your put on hold for ages then get cut off, same with liberty gas, without water and heating until new boiler fitted on 22nd january, we now have a leak so have had to turn water off so again without either, as a pensioner lives at the address and not even being able to flush the toilet is disgusting, rang the emergency number only to be told if a plumber came out today (26th jan) all he would do is turn water off to make safe and would not be able to fix it because the dont have any tools at the weekend, it beggers belief and totally disgusting service

Philip goldsmith Donor · Mar 26, 2026 Trustpilot

This company are just lazy and never pull there finger out.How long does it actually take to get work done?Offer a house and four months later your still waiting what's that about?Don't offer people properties then do the maintenance after and keep them waiting.Terrible company!!

Kellie B Donor · Mar 26, 2026 Trustpilot

Agree with a previous review. Offered OAP Bungalow back in December 2023 - told to be prepared to move quickly. Its now May 2024 and no nearer a moving date.Trish

Patricia Dyer Donor · Mar 26, 2026 Trustpilot

MHS homes workers carried out work 1 man cant remember his name come june to do my cooker port very polite and come on his day off to finish thr job outstanding person.on the 16th of july 2024 a worker named Alfie did work on my storage heater changed it to a new one, he was very polite and cleaned up his mess as he wrnt along very good on saftey as no hazzardd and cleared all parts with him and explained how to work the heater thank you to the repair team you are all outstandibg workers

kingstone Donor · Mar 26, 2026 Trustpilot

Firstly, I have given 1* because they don’t have a minus star rating.Secondly the property they rented me at nearly £200.00 per month was and still is infested with bed bugs and overrun by mice! Don’t bother with these landlords.

Ray Jay Donor · Mar 26, 2026 Trustpilot

Called MHS Saturday evening re water problem. Steve the (legend)sorted out. Polite and professional.

Angela James Donor · Mar 26, 2026 Trustpilot

Would just like to say I’m a private tenant that lives on Chatham Grove and it is such a pleasure to come home from work on a Friday and see how immaculate the Place is after John the caretaker has been around. It’s just a shame. No one looks after it because come Saturday it looks like a dump again. John obviously takes pride in his work and should be commended as it’s not a very nice job to start The day withMany thanks, John

Stuart Murton Donor · Mar 26, 2026 Trustpilot

The worst place I've ever lived in my 38 years. I ended up in hospital with a permanent medical condition because they wouldn't fix a simple door that was waking me up several times a night. The only response I get is sorry it's frustrating for you but we can't do anything about a door lol when we all know they could fix a door, it's not a difficult task but for MHS fixing a simple door is a monuments task that is totally out of their hands. I ended up in A&E and then referred to ambulatory emergency care because my body is now over producing adrenaline because of only getting 2 hours sleep a night because I live above the door. Not much to ask really when in consideration I now have a permanent medical condition caused by them not fixing a door lol but please be aware MHS homes will not help anymore with medical conditions and they seem to think it's funny. Please don't ever go for anything to do with MHS homes because they will let you down without any care for your personal well-being

Craig Donor · Mar 26, 2026 Trustpilot