Childline
About
To provide a free confidential telephone counselling service for children and young people with the aim of comforting, advising and protecting children.ChildLine is a wholly-owned subsidiary of NSPCC and further details can be found on the website nspcc.org.ukAll monies raised by ChildLine are given to the NSPCC in a grant.
Focus & reach
Verification & registration
Every mark links to the official registry entry and opens in a new tab.
Integrity assessment
A score from 0 to 100 for how openly a charity shares public information across five areas: registration, financial disclosure, governance, contact details, and data recency. It does not measure programme impact. See exactly what we do and do not have →
Financials
Charity Commission (UK)Leadership at a glance
Official filingsSimilar charities
GiveRadar Intelligence
GiveRadar Analysis
From what GiveRadar has verified so far, Childline has a substantially complete profile, cross-referenced across 3 independent sources including the Charity Commission.
- By reported annual revenue, it is larger than 93% of the 4,167 social services charities in the United Kingdom with financial records on GiveRadar. See the filings
- GiveRadar holds 5 years of financial filings for this organization, the most recent for fiscal year 2025. See the filings
- Its integrity score of 83 places it in the top 10% of the 4,903 social services charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Filing history
5 years on file from Charity Commission (UK): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTax deductibility
Whether a gift to Childline lowers your own taxes depends on where you pay them. Choose your country to see the rule that applies.
UK donations qualify for Gift Aid. CHILDLINE is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
CHILDLINE is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
CHILDLINE is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
This is general guidance, not tax advice. Confirm treatment with the charity or your tax advisor before donating.
Leadership & board
Official filingsBoard members and senior officers on record, with disclosed pay where available.
1 officers and trustees on file, free with a GiveRadar account.
No red flags detected
Timeline
From official filingsKey dates from this charity's official filings, newest first.
In the news
No recent news coverage found
News coverage will appear here when articles mention this organization.
Trustpilot
Booring out dated site
Trustpilot
I used to love Childline. Used to. I spoke to them today after 12am (midnight), which is for crucial/important people. I spoke about alcohol problems before I could even tell them about how my alcoholism has affected my depression and suicidal tendencies, especially on the night I messaged, the woman I spoke to told me to read their alcohol section, which I had many times, after i spilled my heart out to her, bare in mind I hadn’t even finished my story before she sent me the link to ‘alcohol and the harm it does’ section telling me there’s more important people waiting? Thanks, that really helped my mental state, always knew I was less important because no one gives the time to listen!!
Trustpilot
A while ago I used the childline website due to suicidal thoughts, and being on the verge of acting on them. I wanted to die, but didn't want to want to die. I tried to make it clear that i was in a bad situation, and was about to harm myself, but the person on the other end seemed really disinterested and didn't say much in response to what i was telling them, it sort of felt like i was talking to some sort of AI. The conversation ended when they told me that the site was busy and there were "more important situations than mine" because i responded "i don't know" when they asked me if i was planning on taking my life, i felt like such a burden to them, and it only furthered my want to harm myself. I felt so alone that night. Honestly that experience really tarnished my view of the service, and now i don't trust it as much as i used to.
Trustpilot
THE BEST! Their 1 to 1 counsellor chats are such good places to tell someone privately about your problems. They are such lovely people and you can talk to them about absolutely anything, good or bad!
Trustpilot
The text responders act so much like bits that I'm almost sure they are bots! The exact same with their web responders. I phoned in even though I was apprehensive about it because I just wanted some sort of human response. The people on the other line have little to no reaction. Just responding with a "yeah, mhmm, yep." And then directing you to either the text line or telling more information about childline.
Trustpilot
My child wanted soap after after doing a massive dump (you should’ve seen it) and couldn’t wash his hand as I am crippled. Later I asked for ketchup for his chips as he only eats his food with ketchup. My child is now in hospital because he has a ketchup deficiency all thanks to childline. Do not call them when you need help as all they do is take your child away from you or don’t help you at all.
Trustpilot
I honestly avoid using Childline with a passion. I have dealt with depression, self harm and attempted suicide in the past. I still struggle with suicidal thoughts/tendancies & issues occuring in day to day life; though I now am more conscious of when I need to reach out to someone for help before things get too serious. I gave Childline one too many chances, I have waited hours on end (no problem, I understand that they have high demand) only to be made to feel worse by counsellors who don't seem to care at all. I've also had many try to send me elsewhere and instead of attempting to talk me through things, just telling me that I need to deal with my issues. I've also had instances where I've been talking to a counsellor and the chat has shut off. Now, I only ever call/contact Samaritans as even if they can't help me with the issue, they will take the time to listen to how I'm feeling and many a time they have helped me when Childline couldn't be bothered.
Trustpilot
My daughter who is special needs was getting bullied at school and when she was sat in the bath she told me one day mum I am so unhappy and she broke down into tears. That hurt me as a mum so much so I spoke to her and I asked her to ring child line because my advice isnt always the best. So she phone and said I'm being bullied at school and all they said to her was go online so they didn't even want to listen to her she couldn't go online because as I said she is special needs and couldn't write her feelings but she just said ok to the person on the phone because she had been treated so horribly at school that she thought she wasnt worth listening too. At least I was there to comfort her but wot a total waste of time childline telling children to go online cus they cant be bothered to listen to them is a disgrace and I will never give and charity to them. This letter is very mild and polite but in my mind I'm fuming
Trustpilot
Questioning my gender identity and all she said was “oH tHaT sUcKs ChEcK oUr FoRuMs” in different ways over and over again- bi—h I was looking for HELP
Trustpilot
I am currently questioning my gender. I used childline as a way to seek help as I was confused and worried (this all happened today). Their aim wasn't to help me. When I told the 'counciler' who's skills were limited to getting me to expand on my answers and the phrase "how does that make you feel?" Useless, they made me feel worse about myself rather than better.
How it stacks up against peers
Compared with 8 similar social services charities in United Kingdom.
Cause areas in United Kingdom
Charities working in each area, this charity's highlighted.
Sources and verification
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities · 1 disclosed in the public registry.
What we know and don't know
Every data point we track for this charity, and whether we have found it. Disclosure only, never a judgment of the charity's work.
Data freshness
How current this profile is, and when we last checked it against the official source.
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
Read full methodologyIf you represent this organization and want to correct or update its data, you can claim this listing to edit details yourself, or email info@giveradar.com with the correct information. We review every request and respond within 30 days.
Frequently asked questions about Childline
Childline is a registered social services nonprofit based in London, England, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 1991 and has been operating for 35 years. GiveRadar's Integrity Assessment for the organization is 83/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £1M in annual revenue. No red flags have been detected. The charity has 68 community reviews with an average rating of 1.6/5. On Trustpilot, it has a rating of 1.5/5 based on 69 reviews.
Based on official filings, Childline has £1M in annual revenue. It allocates 100% of expenses to programs and services. This is in line with the average of 99% for social services charities in United Kingdom. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
To provide a free confidential telephone counselling service for children and young people with the aim of comforting, advising and protecting children.ChildLine is a wholly-owned subsidiary of NSPCC and further details can be found on the website nspcc.org.ukAll monies raised by ChildLine are given to the NSPCC in a grant. Childline is classified as a social services organization registered in United Kingdom. The organization was founded in 1991.
Childline is a charitable company limited by guarantee, the most common incorporated form for UK charities. It is registered with both Companies House and the Charity Commission, and must file annual accounts with both regulators. Directors (who are also charity trustees) have limited liability.
Childline's registered charity number is 1003758. You can use it to look up the organization on the Charity Commission register.
Childline is located in London, England, United Kingdom. The organization was established in 1991 and has been active for 35 years.
Childline is based in London in England. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
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Quick facts about Childline
- What is Childline?
- Childline is a social services charitable company based in London, United Kingdom. To provide a free confidential telephone counselling service for children and young people with the aim of comforting, advising and protecting children.ChildLine is a wholly-owned subsidiary of NSPCC and further details can be found on the website nspcc.org.ukAll monies raised by ChildLine are given to the NSPCC in a grant.
- When was Childline founded?
- Childline was founded in 1991.
- Where is Childline located?
- Headquartered in London, England, United Kingdom.
- What is Childline's annual budget?
- Annual revenue for fiscal year 2025 is £1.5 million. 100% of expenses go to program services.
- Is Childline trustworthy?
- Childline has a GiveRadar Integrity Assessment of 83 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Childline's website?
- https://www.childline.org.uk
- Are donations to Childline tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.