Emmaus Merseyside
About
To run and maintain the Emmaus community in Merseyside which provides a home and work and a community for formerly homeless people.
Focus & reach
Verification & registration
Every mark links to the official registry entry and opens in a new tab.
Integrity assessment
A score from 0 to 100 for how openly a charity shares public information across five areas: registration, financial disclosure, governance, contact details, and data recency. It does not measure programme impact. See exactly what we do and do not have →
Financials
Charity Commission (UK)Leadership at a glance
Official filingsSimilar charities
GiveRadar Intelligence
GiveRadar Analysis
From what GiveRadar has verified so far, Emmaus Merseyside has a substantially complete profile, cross-referenced across 4 independent sources including the Charity Commission.
- GiveRadar has cross-referenced this organization across 4 independent sources, led by the Charity Commission - among the most thoroughly sourced profiles in its cohort. See the sources
- By reported annual revenue, it is larger than 83% of the 9,257 community development charities in the United Kingdom with financial records on GiveRadar. See the filings
- Its integrity score of 86 places it in the top 1% of the 10,748 community development charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
- a donation page
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Filing history
5 years on file from Charity Commission (UK): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTax deductibility
Whether a gift to Emmaus Merseyside lowers your own taxes depends on where you pay them. Choose your country to see the rule that applies.
UK donations qualify for Gift Aid. EMMAUS MERSEYSIDE is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
EMMAUS MERSEYSIDE is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
EMMAUS MERSEYSIDE is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
This is general guidance, not tax advice. Confirm treatment with the charity or your tax advisor before donating.
Leadership & board
Official filingsBoard members and senior officers on record, with disclosed pay where available.
10 officers and trustees on file, free with a GiveRadar account.
No red flags detected
Timeline
From official filingsKey dates from this charity's official filings, newest first.
In the news
No recent news coverage found
News coverage will appear here when articles mention this organization.
Trustpilot
Just called up to ask for a collection in Sussex from the Surrey branch to be met with a grumpy and uninterested man on the end of the phone. He told me they don't collect from our area which is fine but why behave like that? I tried calling Brighton and Hove to be met with another man who told me I had rung the wrong the store, I need to put the phone down and call collections and then hung up on me! Can't understand what is wrong with the staff at this company? They sound bored on the phone and are not helpful! Very disappointed! My parents used to use Emmaus back in France and I'm horrified at the attitude.
Trustpilot
Emmaus staff seem to need a lesson in customer service . Turned up at Emmaus Wallington in Surrey where there was a small sign saying no donations today which is fine . Had to enter the premises to turn car round and a grumpy old man with attitude told me several times rudely they are not collecting today . Informed him couldn’t U turn in the narrow alley to be met with a surly “ should have read the sign !” Told him sign was too small and should be put where it can be seen before actually turning into the small alley then .There is no need for such attitude . Most charity places are pleased to have donations . Won’t be visiting in future .
Trustpilot
Scheduled a collection of a perfectly good mattress to be told they don’t collect mattresses without a bed frame. Sent in a complaint to the Purley branch to be told they do collect mattresses. The team that were due to collect falsely informed me of a policy that doesn’t even exist according to Purley branch. Also the team told the branch they had inspected the mattress and it wasn’t in a sellable condition which was complete inaccurate. They stepped into the property, pointed to the mattress and said we don’t take them and walked out, not even looking at it and didn’t even say goodbye just walked out and closed the door. Such rudeness. When I called to complain the grumpiness of gentlemen picked up and just wasn’t interested in helping to sort it. I won’t ever donate to Emmaus again. It’s terrible that this charity has rude staff that are unhelpful and turning away perfectly good products. A family out there could have benefited from the mattress. Never use Emmaus it’s not worth the hassle and stress they cause you.
Trustpilot
Emmaus Oxford is wonderful.....and clearly bucks the trend based on other reviews.Very fast response to my collection requests, easy pick up of freezer with professional service and paperwork, very accommodating. Have come to my rescue at the last minute when BHF let me down with their furniture collection service. Moving house is stressful enough so their attitude and flexibility are so appreciated. Thank you in particular to Darren, your sunny disposition and helpful information are also really appreciated.
Trustpilot
We donated some of our furniture to Emmaus Greenwich. The guys who came to pick up were efficient, accommodating and polite and we were very pleased with their service. The furniture were used but in good shape and they were not knit picky like some other places. They checked fire safety labels for sofa beds and bed bases and gave us information on their services and location too. Overall, happy that the furniture is going to get a new home and loved.
Trustpilot
Twice I completed the online forms offering furniture and table lamps. Twice I have been ignored. There will not be a third time. Must be nice to be a charity that can pick and choose offers as they see fit.
Trustpilot
Very misleading information. "We restore and refurbish furniture, so if you have something in need of a bit of TLC come visit us. We also upcycle and restore many of our donations". A number of very nearly perfect items were rejected and they told me that was on account that they DIDN’T repair or upcycle and all donations had to be in perfect condition. They weren’t rude, but I felt very mislead and was annoyed for having my time wasted. Its their loss. I will never use them again.
Trustpilot
Booked for a mattress collectionBooked for a mattress collection, first time around nobody came, but the driver said he was there but didn’t knock on the door, ring the bell or even give a call, which is odd. When we called their call centre they rebooked and apologised.At the rebooking the driver claimed to be on their way and 10 mins before they were meant to arrive they asked for pictures of the mattress, upon receiving those pictures they denied to come and collect it. The reason behind that was that it wasn’t in a sellable condition according to their manager. When asked what was wrong with it they had no answer. The mattress met the criteria to be eligible for donation.Seemed like the driver wasn’t going to come from the start and cancelled last minute simply out of spite. Extremely rude and disrespectful, a complete waste of time. Why not ask for pictures when making the booking, if you aren’t going to collect the mattress say so from the start instead of wasting someone’s time at two separate occasions.
Trustpilot
i tried arranging delivery for a grey arm chair, first time I tried they told me that they couldn’t do cash on delivery so I said that’s fine. I will ring back tomorrow and do a card transaction, so I rang the next day and very nice lady answered the phone but apparently the card machine was not working. Could I call back in an hour? I Thought fair enough, so i did about two or three hours to give enough time for them to fix the issue The machine was still not working so I decided to give up About 4 days later it was still on my mind so I decided to try one last time and i rang the whitefriargate store direct like I did the week before asked if I could arrange a delivery, i told them the item wanted & it was like they didn’t want any responsibility for a transaction. The guy on the phone was abrupt. Spoke to his colleague who refused to take the order over the phone so the guy who answered said well, I guess I will have to do it then I laughed it off and proceeded to ask to arrange delivery to which he abruptly replied i had to ring their logistics department so I said fine and put the phone down. I rang logistics at 11:45 twice No answer. So I sent a message on Facebook messenger saying that I was having a bit of a headache trying to arrange delivery for piece of furniture no one replied two hours later I rang them again before they apparently close at 2 pm & nobody bothered to answer the phone. I fully understand your a charity but what kind of business runs like this? I have only ever made a purchase once which was in person and that was for a wallet. Who has customer service that closes at 2pm, they hardly even bother responding on Facebook and on the one occasion I did get a response. I was told that Wednesday the 26th June was the last day they can hold the furniture as they can only hold it for a week but the thing is I only ever asked them to hold it on the Saturday so unless things have changed there is not seven days between Saturday 22nd and Wednesday
Trustpilot
W9rts customer relations everBook online they don't reply You ring up for update to be told the goods are not in a sellable conditionTwo lovely setteee
How it stacks up against peers
Compared with 8 similar community development charities in United Kingdom.
Cause areas in United Kingdom
Charities working in each area, this charity's highlighted.
Sources and verification
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities · 10 disclosed in the public registry.
What we know and don't know
Every data point we track for this charity, and whether we have found it. Disclosure only, never a judgment of the charity's work.
Data freshness
How current this profile is, and when we last checked it against the official source.
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
Read full methodologyIf you represent this organization and want to correct or update its data, you can claim this listing to edit details yourself, or email info@giveradar.com with the correct information. We review every request and respond within 30 days.
Frequently asked questions about Emmaus Merseyside
Emmaus Merseyside is a registered community development nonprofit based in Liverpool, England, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2005 and has been operating for 21 years. Its registration number is 1110220. GiveRadar's Integrity Assessment for the organization is 86/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £667K in annual revenue. 10 officers and directors are publicly disclosed. No red flags have been detected. The charity has 40 community reviews with an average rating of 2.8/5. On Trustpilot, it has a rating of 3.0/5 based on 40 reviews.
Based on official filings, Emmaus Merseyside has £667K in annual revenue. It allocates 96% of expenses to programs and services. This is in line with the average of 99% for community development charities in United Kingdom. Its revenue is significantly above the peer average of £230K. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
To run and maintain the Emmaus community in Merseyside which provides a home and work and a community for formerly homeless people. Emmaus Merseyside is classified as a community development organization registered in United Kingdom. The organization was founded in 2005.
Emmaus Merseyside is a charitable company limited by guarantee, the most common incorporated form for UK charities. It is registered with both Companies House and the Charity Commission, and must file annual accounts with both regulators. Directors (who are also charity trustees) have limited liability. Its Charity Commission registration number is 1110220.
Emmaus Merseyside's registered charity number is 1110220. You can use it to look up the organization on the Charity Commission register.
Emmaus Merseyside is located in Liverpool, England, United Kingdom. The organization was established in 2005 and has been active for 21 years.
Emmaus Merseyside is based in Liverpool in England. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
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Quick facts about Emmaus Merseyside
- What is Emmaus Merseyside?
- Emmaus Merseyside is a community development charitable company based in Liverpool, United Kingdom. To run and maintain the Emmaus community in Merseyside which provides a home and work and a community for formerly homeless people.
- When was Emmaus Merseyside founded?
- Emmaus Merseyside was founded in 2005.
- Where is Emmaus Merseyside located?
- Headquartered in Liverpool, England, United Kingdom.
- What is Emmaus Merseyside's annual budget?
- Annual revenue for fiscal year 2025 is £666,607. 96% of expenses go to program services.
- Is Emmaus Merseyside trustworthy?
- Emmaus Merseyside has a GiveRadar Integrity Assessment of 86 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Emmaus Merseyside's registration number?
- Registration: 1110220 (United Kingdom).
- What is Emmaus Merseyside's website?
- https://www.emmaus.org.uk/merseyside
- Are donations to Emmaus Merseyside tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.