Prudential Staff Charitable Trust
About
The objective of the Trust is the relief in cases of need, hardship or distress of persons who are either pensioners or past or present full time or part time employees or their dependants of Prudential Plc or of companies whose ultimate parent company is Prudential Plc.
Focus & reach
Verification & registration
Every mark links to the official registry entry and opens in a new tab.
Integrity assessment
A score from 0 to 100 for how openly a charity shares public information across five areas: registration, financial disclosure, governance, contact details, and data recency. It does not measure programme impact. See exactly what we do and do not have →
Financials
Charity Commission (UK)Leadership at a glance
Official filingsSimilar charities
GiveRadar Intelligence
GiveRadar Analysis
GiveRadar's verified records show Prudential Staff Charitable Trust with a substantially complete profile, cross-referenced across 3 independent sources including the Charity Commission.
- Established in 1968, it predates 91% of the arts & culture charities in the United Kingdom GiveRadar has a founding year for. View this cohort
- By reported annual revenue, it is larger than 95% of the 19,540 arts & culture charities in the United Kingdom with financial records on GiveRadar. See the filings
- GiveRadar's profile for Prudential Staff Charitable Trust draws on its financial disclosures and its registration, in line with the typical arts & culture charities in the United Kingdom it tracks. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Filing history
5 years on file from Charity Commission (UK): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTax deductibility
Whether a gift to Prudential Staff Charitable Trust lowers your own taxes depends on where you pay them. Choose your country to see the rule that applies.
UK donations qualify for Gift Aid. PRUDENTIAL STAFF CHARITABLE TRUST is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
PRUDENTIAL STAFF CHARITABLE TRUST is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
PRUDENTIAL STAFF CHARITABLE TRUST is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
This is general guidance, not tax advice. Confirm treatment with the charity or your tax advisor before donating.
Leadership & board
Official filingsBoard members and senior officers on record, with disclosed pay where available.
1 officers and trustees on file, free with a GiveRadar account.
No red flags detected
Timeline
From official filingsKey dates from this charity's official filings, newest first.
In the news
No recent news coverage found
News coverage will appear here when articles mention this organization.
Trustpilot
After being a customer for a good view years through the NHS AVC pension plan, a Pru adviser has told me that most of my money has been in an account which has been “frozen” since 2017, without earning interest. I suppose I am at fault in not being more proactive, but the awful manner of the adviser on the telephone yesterday was quite a shock.Not surprisingly, I am seeking to get away from this company. I wish I had looked at Trustpilot reviews some time ago.
Trustpilot
Zero stars would be more realistic.I have been trying to withdraw pension funds with this company.You make a call and your given the advice.They advise they can't email the forms but they will be posted.No forms arrive so you chase them up again and use their secure message service, and they are unable to confirm if form is sent, so they say they will resend , and no forms online to fill in?Just delaying tactics over and over again.I complained and wow i got a confirmation of complaint letter through the post,but no sign of a payment pack which i asked for back in the end of March 2025 .Im sure this could all be done online and over the phone but guess they don't want you to have your money.In meantime what with all the Trump tarrifs my pension has lost money in one week.If Prudential was efficient and cared about you ,then this service would be sorted by nowFingers and legs crossed i might end up with enough to buy a Pint by the time payment is made.Good luck out there one fed up customer.
Trustpilot
There online system is complete shambles trying to find and read through highly important documents as they put it, there's no online app to speak of just for personal pensions which I find crazy. When I ask Google if there is a Prudential pension app it says yes then when you download it is Prudential Hong Kong ridiculous all people want a simple way to access there pensions information so pull your finger out Prudential and make easier for people, how any one who doesn't have access to there so called online portal it must take age's just remember it's our money that keeps your business going.
Trustpilot
my pension was due to be paid to myself on 1st July.2023, now nearly 2 years later I am still battling a system that does not care about its customers, excuse after excuse any reason for pru to avoid paying, it seems they just hope you pass away before they ay out then they can forget about you totally. I paid for 38 years in return for my pension but pru have different ideas lets just make up excuses to drag the whole process out, i repeat nearly 2 years I thought everything was on computers and available instantly, pru seem to have an abacus and quills with ink pots to delay and delay.
Trustpilot
Tried to logon to the online system and was unable , went through to help desk where i spoke to a gentleman who unfortunately had a poor understanding of English . He said he would sort issues by registering my email but now the system does not recognise my name and DOB which it did before i spoke to him.
Trustpilot
Our agent/tax advisor is extremely helpful and always available to assist us with anything and advise. Goes above and beyond. Always polite and courteous and above all patient with us. We wouldn’t know what to do without him. Excellent service all round.
Trustpilot
A truly awful company. I am executor for my sadly departed parents, and have been trying to claim the payment due on their policy. Pru Phone numbers don’t work, they do everything possible to avoid settling the policy, putting more and more obstacles in the way, I’ve provided all the documents apparently required, death certificates, wills etc, but still they apparently need more. Please avoid this dreadful, money grabbing organisation if you wish to retain your sanity.
Trustpilot
Appalling! I want to transfer my AVCs from Prudential to my current pension plan which should have been a seamless online experience (which it has been for the other pensions I've transferred). When the transfer request was made from my current provider there was what looks like an auto response from Prudential 'Transfer is not allowed for scheme :: xxx Prudential 11/04/2025 17:01:14 Machine User' No other explanation! To add insult to injury, when I tried to login to the account, the website did not recognise my login credentials which I know were correct as I saved the account in my password manager on set up. Honestly, I just want to get my money away from this horrible company as quickly as I can.
Trustpilot
Took out an AVC through my employer last year. Really poor experience. Told I am unable to track performance online. I’ve also been seeking to speak to someone about increasing my contributions. I’ve tried to request this by email but no response. I’ve tried to register and log on which doesn’t work for me. I’ve spoken to someone on phone who redirected me via website (my mistake was listening) and several weeks ago I spoke with an online chat function who said they couldn’t help but that someone from prudential would contact me. Guess what. No subsequent contact.
Trustpilot
Awful experience, it has taken over 8 weeks and they still haven’t set up my pension scheme, funny enough they managed to cash my cheque.
How it stacks up against peers
Compared with 8 similar arts & culture charities in United Kingdom.
Cause areas in United Kingdom
Charities working in each area, this charity's highlighted.
Sources and verification
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities · 1 disclosed in the public registry.
What we know and don't know
Every data point we track for this charity, and whether we have found it. Disclosure only, never a judgment of the charity's work.
Data freshness
How current this profile is, and when we last checked it against the official source.
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
Read full methodologyIf you represent this organization and want to correct or update its data, you can claim this listing to edit details yourself, or email info@giveradar.com with the correct information. We review every request and respond within 30 days.
Frequently asked questions about Prudential Staff Charitable Trust
Prudential Staff Charitable Trust is a registered arts & culture nonprofit based in London, England, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 1968 and has been operating for 58 years. GiveRadar's Integrity Assessment for the organization is 70/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £1M in annual revenue. No red flags have been detected. The charity has 100 community reviews with an average rating of 1.1/5. On Trustpilot, it has a rating of 1.2/5 based on 387 reviews.
Based on official filings, Prudential Staff Charitable Trust has £1M in annual revenue. It allocates 100% of expenses to programs and services. This is above the average of 77% for arts & culture charities in United Kingdom. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
The objective of the Trust is the relief in cases of need, hardship or distress of persons who are either pensioners or past or present full time or part time employees or their dependants of Prudential Plc or of companies whose ultimate parent company is Prudential Plc. Prudential Staff Charitable Trust is classified as an arts & culture organization registered in United Kingdom. The organization was founded in 1968.
Prudential Staff Charitable Trust is an unincorporated association, a group of people who agree to come together for a common charitable purpose. This is the simplest legal structure: it has no separate legal identity, so contracts and property must be held by individual trustees on behalf of the charity.
Prudential Staff Charitable Trust's registered charity number is 232467. You can use it to look up the organization on the Charity Commission register.
Prudential Staff Charitable Trust is located in London, England, United Kingdom. The organization was established in 1968 and has been active for 58 years.
Prudential Staff Charitable Trust is based in London in England. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
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Quick facts about Prudential Staff Charitable Trust
- What is Prudential Staff Charitable Trust?
- Prudential Staff Charitable Trust is a arts & culture unincorporated association based in London, United Kingdom. The objective of the Trust is the relief in cases of need, hardship or distress of persons who are either pensioners or past or present full time or part time employees or their dependants of Prudential Plc or of companies whose ultimate parent company is Prudential Plc.
- When was Prudential Staff Charitable Trust founded?
- Prudential Staff Charitable Trust was founded in 1968.
- Where is Prudential Staff Charitable Trust located?
- Headquartered in London, England, United Kingdom.
- What is Prudential Staff Charitable Trust's annual budget?
- Annual revenue for fiscal year 2024 is £1.2 million. 100% of expenses go to program services.
- Is Prudential Staff Charitable Trust trustworthy?
- Prudential Staff Charitable Trust has a GiveRadar Integrity Assessment of 70 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Prudential Staff Charitable Trust's website?
- https://prudential.co.uk
- Are donations to Prudential Staff Charitable Trust tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.