Samaritans of Maidstone and Weald
About
To enable persons in maidstone and the weald of kent and the surrounding area as well as elsewhere who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support at any time of the day or night in order to improve their emotional health and to reduce the incidence of suicide; to promote a better understanding.
Focus & reach
Verification & registration
Every mark links to the official registry entry and opens in a new tab.
Integrity assessment
A score from 0 to 100 for how openly a charity shares public information across five areas: registration, financial disclosure, governance, contact details, and data recency. It does not measure programme impact. See exactly what we do and do not have →
Financials
Charity Commission (UK)Leadership at a glance
Official filingsSimilar charities
GiveRadar Intelligence
GiveRadar Analysis
Based on the records currently verified by GiveRadar, Samaritans of Maidstone and Weald has a substantially complete profile, cross-referenced across 3 independent sources including the Charity Commission.
- GiveRadar holds 5 years of financial filings for this organization, the most recent for fiscal year 2025. See the filings
- Its integrity score of 82 places it in the top 10% of the 28,401 health charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
- government registration
- financial records (5 filed years)
- disclosed leadership
- a website
- a contact email
- a donation page
Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.
Filing history
5 years on file from Charity Commission (UK): revenue, expenses, program spending, assets, and liabilities by fiscal year.
See 5 years of revenue, expense breakdowns, and balance sheet.
Sign up to viewTax deductibility
Whether a gift to Samaritans of Maidstone and Weald lowers your own taxes depends on where you pay them. Choose your country to see the rule that applies.
UK donations qualify for Gift Aid. SAMARITANS OF MAIDSTONE AND WEALD is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.
SAMARITANS OF MAIDSTONE AND WEALD is in United Kingdom, a TGE (Transnational Giving Europe) member country. Dutch donors can route gifts via Stichting Transnational Giving Europe to receive Dutch ANBI-equivalent deductibility, subject to TGE's 5% pass-through fee.
SAMARITANS OF MAIDSTONE AND WEALD is registered in United Kingdom. US donors generally cannot deduct gifts to non-US charities directly. To claim a deduction, route the gift through a US 'Friends of' fiscal sponsor or a donor-advised fund that performs equivalency determination (IRS Rev. Proc. 92-94).
This is general guidance, not tax advice. Confirm treatment with the charity or your tax advisor before donating.
Leadership & board
Official filingsBoard members and senior officers on record, with disclosed pay where available.
8 officers and trustees on file, free with a GiveRadar account.
No red flags detected
Timeline
From official filingsKey dates from this charity's official filings, newest first.
In the news
No recent news coverage found
News coverage will appear here when articles mention this organization.
Trustpilot
Just tried opening up explaining what my problems were but he couldn't wait to finish the phone call and made me feel very uncomfortable like he didn't really want to listen or care and felt it was a waste of time,it was really hard fr me to reach out too I hope noone else has to suffer the same way.
Trustpilot
Absolutely useless, took over 10 mins to answer my call for help and by then I'm ready to smash my hand and head up, thank you for your support, what a waste of time
Trustpilot
Never will ring samaritans again as most of the volunteers are narcissistics gaslighting you and patronising you and only doing it for there own ego boost to make them look good and ive had volunteers slamming the phone down on me they said there is other callers i was in the middle of speaking while that was said rude should be focussed on the caller not on the next call and you wouldnt believe me if i told you what a volunteer said while i was ODing i wanted to take more she said well you should of took more in the first place then it would of worked i was shocked and took back that she was encouraging me no empathy not fit for purpose suprised samaritans is still going with the amount of bad narcisstic volunteers as theyll pull it down then the good volunteers dont get noticed
Trustpilot
I contacted samaritans to get support over my depression and low self esteem that I have and am going through and like everyone else within 10 minutes of the call the talk ended with no support provided
Trustpilot
Disgusting. I’ve been dealing with severe anxiety and depression for multiple years and I would call Samaritans because they helped me when I would hyperventilate. I recently tried to ring them to find out my number has been blocked. Do you know how disgusting that is? Your a 24/7 emotional support line that quite frankly doesn’t offer support. You just sit there listen then say you’ve been on the phone to long. You lot really need to consider changing your approach and actually get some younger people in because these OAP’s that you lot hsve and very inconsiderate. Honestly f this service i don’t advise to anybody.
Trustpilot
I just wanted to talk about my one and only good experience with samaritans. the lady, Helen, spoke to me very gently and made me feel very held and listened to. I've had plenty of bad experiences with samaritans in the past, but if Helen is reading this, I just want her to know she really helped me feel calm tonight. thankyou darling.
Trustpilot
I feel like anyone who calls the samaritans isn't in a good way, myself included. I was actually on the verge of suicide.I called and I spoke to Andy. I was suicidal before I called. The patience and empathy these guys have in incredible. I told Andy a whole host of problems I was having, however, the calm understanding advice he had for me was literally life changing. He sat on the phone with me for an hour while I cried, laughed, and pondered.While I mentally kept bringing myself down, Andy brought me back up. I never made it easy, as anyone in my position would do. Andy, thank you.
Trustpilot
A lot of people, for various genuine reasons, prefer to talk to female volunteers and there just aren’t enough of them available to talk to at night. It can take several tries at 3 am to get through to a female voice, after a string of male ones, and the wait-times for any one call are already naturally protracted at that time.
Trustpilot
What I don't get is why the Samaritans is on top everyone's list suggesting the Samaritans and they cannot even answer the phone? and if for any reason the Samaritans were short of stuff, how on earth they would not call back like anyone gets a missed call on their phones??!!! Rotten entity.
Trustpilot
I rang Samaritans in Northampton roughly around 1am/1.30am into Saturday the 18th of May 2025. My head was full and I had served anxiety. I tried to engage/ talk with a female helper, Who sounded like she was in her late 40s/50s. She did not talk to me, her tone was rude. Didn't say who she was, and didn't asked for my name. During the conversation I was having with myself. The lady just went umm , occasionally throughout the conversation. She then ended the call abruptly herself, by saying do you feel better yet?. While I was still talking. Like I was disturbing her from painting her nails 💅 or reading a magazine, she sounded bored and was rude from the moment she answered my call...After not listening to a word I was saying. I said yes, with that, the lady put the phone down. I felt so stupid for ringing, and never will again. For a lady to just say umm occasionally through out the call and nothing else. I felt like I had bored her. She gave no advice and made it clear she was not listening. But to cut me off when I have never rang this service before, for help made me feel ten times worse, than I did before. For that lady to say, while I was talking. " Right do you think you feel better now" ?. I just said yes, knowing and feeling even more unwelcome on the phone. With that the lady didn't say goodbye or anything, and I didn't get a chance to in return. As she put the phone down. How this lady left me feeling for the rest of night, was awful, her attitude was bad, un-interested. I will never ring the service again. This has really put me of from seeking help from any telephone service. Regards. Ps' I'm female, regardless of the name I'm under....If I cld I wld not of given this lady/ the service, a star ⭐... Awful attitude 😔. Yet mental health service's are becoming harder to find...with all the government cuts, waiting lists etc...
How it stacks up against peers
Compared with 8 similar health charities in United Kingdom.
Cause areas in United Kingdom
Charities working in each area, this charity's highlighted.
Sources and verification
- Officers and trustees
- Charity Commission for England and Wales - Register of Charities · 8 disclosed in the public registry.
What we know and don't know
Every data point we track for this charity, and whether we have found it. Disclosure only, never a judgment of the charity's work.
Data freshness
How current this profile is, and when we last checked it against the official source.
Methodology
GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.
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Frequently asked questions about Samaritans of Maidstone and Weald
Samaritans of Maidstone and Weald is a registered health nonprofit based in Maidstone, England, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2017 and has been operating for 9 years. GiveRadar's Integrity Assessment for the organization is 82/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £16K in annual revenue. 8 officers and directors are publicly disclosed. No red flags have been detected. The charity has 100 community reviews with an average rating of 1.8/5. On Trustpilot, it has a rating of 1.8/5 based on 418 reviews.
Based on official filings, Samaritans of Maidstone and Weald has £16K in annual revenue. Its revenue is below the peer average of £1M. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.
To enable persons in maidstone and the weald of kent and the surrounding area as well as elsewhere who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support at any time of the day or night in order to improve their emotional health and to reduce the incidence of suicide; to promote a better understanding. Samaritans of Maidstone and Weald is classified as a health organization registered in United Kingdom. The organization was founded in 2017.
Samaritans of Maidstone and Weald is a Charitable Incorporated Organisation (CIO), a legal form introduced by the Charities Act 2006 that gives a charity its own legal personality without requiring Companies House registration. CIOs are regulated solely by the Charity Commission and must file annual returns and accounts directly with the Commission.
Samaritans of Maidstone and Weald's registered charity number is 1171193. You can use it to look up the organization on the Charity Commission register.
Samaritans of Maidstone and Weald is located in Maidstone, England, United Kingdom. The organization was established in 2017 and has been active for 9 years.
Samaritans of Maidstone and Weald is based in Maidstone in England. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.
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Quick facts about Samaritans of Maidstone and Weald
- What is Samaritans of Maidstone and Weald?
- Samaritans of Maidstone and Weald is a health cio based in Maidstone, United Kingdom. To enable persons in maidstone and the weald of kent and the surrounding area as well as elsewhere who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support at any time of the day or night in order to improve their emotional health and to reduce the incidence of suicide; to promote a better understanding.
- When was Samaritans of Maidstone and Weald founded?
- Samaritans of Maidstone and Weald was founded in 2017.
- Where is Samaritans of Maidstone and Weald located?
- Headquartered in Maidstone, England, United Kingdom.
- What is Samaritans of Maidstone and Weald's annual budget?
- Annual revenue for fiscal year 2025 is £16,454.
- Is Samaritans of Maidstone and Weald trustworthy?
- Samaritans of Maidstone and Weald has a GiveRadar Integrity Assessment of 82 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
- What is Samaritans of Maidstone and Weald's website?
- https://www.samaritans.org/maidstone
- Are donations to Samaritans of Maidstone and Weald tax-deductible?
- Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.