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South West Herts Samaritans

Watford, England · United Kingdom Charity No 1170559 (Charity Commission) Health
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79 / 100
Integrity score
Strong transparency

About

To enable persons in South West Hertfordshire as well as elsewhere who are experiencing feelings of distress or despair to receive confidential emotional support at any time in order to improve their emotional health and to reduce the incidence of suicide: and to promote a better understanding of suicide, suicidal behaviour and the value of expressing feelings which may otherwise lead to suicide.

Focus & reach

Category
Causes

Verification & registration

Every mark links to the official registry entry and opens in a new tab.

Integrity assessment

A score from 0 to 100 for how openly a charity shares public information across five areas: registration, financial disclosure, governance, contact details, and data recency. It does not measure programme impact. See exactly what we do and do not have →

Registration 16/20
Government registration ID on record +8
Sourced from official registry +4
Cross-referenced (2+ sources) +4
Profile not yet claimed by organization 0
Financial Transparency 20/30
No financial documents found on website 0
Financial filing on record +8
Revenue figure disclosed +6
Spending figure disclosed +6
No detailed financial breakdown disclosed 0
Governance 16/20
At least 1 officer disclosed +5
3+ officers disclosed +3
Officer titles disclosed +2
Executive compensation not disclosed 0
Mission / description on file +3
Founding date on file +3
Contact Availability 7/10
Website +3
No email on file 0
Phone +2
Physical address +2
Data Recency 15/20
Updated within 1 year +15
Newer data needed for full score 0
Red flags 0
No red flags detected, so nothing is deducted 0

Financials

Charity Commission (UK)
Annual revenue
£41,411
Reporting year
2025
See 5 years of financials
Revenue history, expense breakdowns, and balance sheet, free with an account.
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Leadership at a glance

Official filings
AM
Amanda S••••••••
Trustee
CH
Charlotte T••••••••
Trustee
DE
Derek R••••••••
Trustee
DO
Donna S••••••••
Trustee

Similar charities

GiveRadarGiveRadar Intelligence

GiveRadar Analysis

GiveRadar's verified records show South West Herts Samaritans with a substantially complete profile, cross-referenced across 3 independent sources including the Charity Commission.

  • GiveRadar holds 5 years of financial filings for this organization, the most recent for fiscal year 2025. See the filings
  • Its integrity score of 79 places it in the top 25% of the 28,401 health charities in the United Kingdom GiveRadar tracks, because GiveRadar has verified its financial disclosures and its registration. View this cohort
GiveRadar has verified
  • government registration
  • financial records (5 filed years)
  • disclosed leadership
  • a website
  • a donation page

Analysis based on GiveRadar's benchmark dataset of 2026-07-03. It describes what GiveRadar has verified, not a judgment of the organization itself.

Annual revenue
£41,411
Figures from Charity Commission (UK).
See 5 years of financials

Filing history

5 years on file from Charity Commission (UK): revenue, expenses, program spending, assets, and liabilities by fiscal year.

Years on record: 2025, 2024, 2023, 2022, 2021.
Financial details are free with a GiveRadar account

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Tax deductibility

Whether a gift to South West Herts Samaritans lowers your own taxes depends on where you pay them. Choose your country to see the rule that applies.

Tax-deductible

UK donations qualify for Gift Aid. SOUTH WEST HERTS SAMARITANS is registered with the Charity Commission. Eligible UK taxpayers can boost their gift by 25% at no extra cost.

This is general guidance, not tax advice. Confirm treatment with the charity or your tax advisor before donating.

Leadership & board

Official filings

Board members and senior officers on record, with disclosed pay where available.

See full names, roles, and stories

8 officers and trustees on file, free with a GiveRadar account.

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Officer names and roles come straight from official filings. We mirror the official record exactly and never edit it.

No red flags detected

Screened for the risks donors care about.
Charity Commission removal None found
Open investigations None found
Governance scandals None found
Related-party deals None found
Excessive exec comp None found

Timeline

From official filings

Key dates from this charity's official filings, newest first.

FY2025
Form filed
£0.0M revenue, Charity Commission (UK)
FY2024
Form filed
£0.0M revenue, Charity Commission (UK)
FY2023
Form filed
£0.0M revenue, Charity Commission (UK)
FY2022
Form filed
£0.0M revenue, Charity Commission (UK)
FY2021
Form filed
£0.0M revenue, Charity Commission (UK)

In the news

From public news

No recent news coverage found

News coverage will appear here when articles mention this organization.

Reviews
1.8 average from 100 reviews
1.8
100 reviews
5
15
4
2
3
2
2
6
1
75
AL
AllRightsMatter
Mar 27, 2026 · Donor Trustpilot Trustpilot
They don't care and don't wantto listen!

Just tried opening up explaining what my problems were but he couldn't wait to finish the phone call and made me feel very uncomfortable like he didn't really want to listen or care and felt it was a waste of time,it was really hard fr me to reach out too I hope noone else has to suffer the same way.

AM
Amritpaul Takhar
Mar 27, 2026 · Donor Trustpilot Trustpilot
Absolutely useless

Absolutely useless, took over 10 mins to answer my call for help and by then I'm ready to smash my hand and head up, thank you for your support, what a waste of time

AL
Alex Dalkin
Mar 27, 2026 · Donor Trustpilot Trustpilot
Never will ring samaritans again as…

Never will ring samaritans again as most of the volunteers are narcissistics gaslighting you and patronising you and only doing it for there own ego boost to make them look good and ive had volunteers slamming the phone down on me they said there is other callers i was in the middle of speaking while that was said rude should be focussed on the caller not on the next call and you wouldnt believe me if i told you what a volunteer said while i was ODing i wanted to take more she said well you should of took more in the first place then it would of worked i was shocked and took back that she was encouraging me no empathy not fit for purpose suprised samaritans is still going with the amount of bad narcisstic volunteers as theyll pull it down then the good volunteers dont get noticed

CU
Customer
Mar 27, 2026 · Donor Trustpilot Trustpilot
Phone call with samaritans

I contacted samaritans to get support over my depression and low self esteem that I have and am going through and like everyone else within 10 minutes of the call the talk ended with no support provided

JO
joshua jefferies
Mar 27, 2026 · Donor Trustpilot Trustpilot
Disgusting

Disgusting. I’ve been dealing with severe anxiety and depression for multiple years and I would call Samaritans because they helped me when I would hyperventilate. I recently tried to ring them to find out my number has been blocked. Do you know how disgusting that is? Your a 24/7 emotional support line that quite frankly doesn’t offer support. You just sit there listen then say you’ve been on the phone to long. You lot really need to consider changing your approach and actually get some younger people in because these OAP’s that you lot hsve and very inconsiderate. Honestly f this service i don’t advise to anybody.

AL
Alice
Mar 27, 2026 · Donor Trustpilot Trustpilot
thank you Helen

I just wanted to talk about my one and only good experience with samaritans. the lady, Helen, spoke to me very gently and made me feel very held and listened to. I've had plenty of bad experiences with samaritans in the past, but if Helen is reading this, I just want her to know she really helped me feel calm tonight. thankyou darling.

LU
Luke Adam Husted
Mar 27, 2026 · Donor Trustpilot Trustpilot
I feel like anyone who calls the…

I feel like anyone who calls the samaritans isn't in a good way, myself included. I was actually on the verge of suicide.I called and I spoke to Andy. I was suicidal before I called. The patience and empathy these guys have in incredible. I told Andy a whole host of problems I was having, however, the calm understanding advice he had for me was literally life changing. He sat on the phone with me for an hour while I cried, laughed, and pondered.While I mentally kept bringing myself down, Andy brought me back up. I never made it easy, as anyone in my position would do. Andy, thank you.

SM
Smith
Mar 27, 2026 · Donor Trustpilot Trustpilot
Not enough female volunteers at night

A lot of people, for various genuine reasons, prefer to talk to female volunteers and there just aren’t enough of them available to talk to at night. It can take several tries at 3 am to get through to a female voice, after a string of male ones, and the wait-times for any one call are already naturally protracted at that time.

WI
Willy Villa-Shonner
Mar 27, 2026 · Donor Trustpilot Trustpilot
What I don't get is why the Samaritans…

What I don't get is why the Samaritans is on top everyone's list suggesting the Samaritans and they cannot even answer the phone? and if for any reason the Samaritans were short of stuff, how on earth they would not call back like anyone gets a missed call on their phones??!!! Rotten entity.

HA
Hayden
Mar 27, 2026 · Donor Trustpilot Trustpilot
I rang roughly around 1am/1.30am into…

I rang Samaritans in Northampton roughly around 1am/1.30am into Saturday the 18th of May 2025. My head was full and I had served anxiety. I tried to engage/ talk with a female helper, Who sounded like she was in her late 40s/50s. She did not talk to me, her tone was rude. Didn't say who she was, and didn't asked for my name. During the conversation I was having with myself. The lady just went umm , occasionally throughout the conversation. She then ended the call abruptly herself, by saying do you feel better yet?. While I was still talking. Like I was disturbing her from painting her nails 💅 or reading a magazine, she sounded bored and was rude from the moment she answered my call...After not listening to a word I was saying. I said yes, with that, the lady put the phone down. I felt so stupid for ringing, and never will again. For a lady to just say umm occasionally through out the call and nothing else. I felt like I had bored her. She gave no advice and made it clear she was not listening. But to cut me off when I have never rang this service before, for help made me feel ten times worse, than I did before. For that lady to say, while I was talking. " Right do you think you feel better now" ?. I just said yes, knowing and feeling even more unwelcome on the phone. With that the lady didn't say goodbye or anything, and I didn't get a chance to in return. As she put the phone down. How this lady left me feeling for the rest of night, was awful, her attitude was bad, un-interested. I will never ring the service again. This has really put me of from seeking help from any telephone service. Regards. Ps' I'm female, regardless of the name I'm under....If I cld I wld not of given this lady/ the service, a star ⭐... Awful attitude 😔. Yet mental health service's are becoming harder to find...with all the government cuts, waiting lists etc...

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How it stacks up against peers

Compared with 8 similar health charities in United Kingdom.

Integrity Assessment Behind peer average
This charity
79 Peer average
86

Cause areas in United Kingdom

Charities working in each area, this charity's highlighted.

Education
72,716
Health
26,318
Religion
24,342
Arts & Culture
24,283
Community Development
16,310
Social Services
8,665
Environment
6,258
Youth Development
4,668
See all cause areas

Sources and verification

Registration and legal identity
Charity Commission for England and Wales - Register of Charities
Financial filings
Charity Commission annual returns · Fiscal year 2025 most recent on file.
Officers and trustees
Charity Commission for England and Wales - Register of Charities · 8 disclosed in the public registry.
Donor reviews (external)
Trustpilot consumer reviews
Community reviews (verified email)
GiveRadar Community Reviews · 100 verified review(s) on file.

What we know and don't know

Every data point we track for this charity, and whether we have found it. Disclosure only, never a judgment of the charity's work.

Financial data
Named leadership
Government registration
Official website
Headquarters address
Direct contact
Tax-deductibility
Founding date
Executive pay
Mission statement
Programs & activities

Data freshness

How current this profile is, and when we last checked it against the official source.

Last updated
September 1, 2026
Profile edits and newly added data
Registry checked
September 1, 2026
Reconciled with the official source
Latest financials
Financial year 2025
Most recent filing on record
Profile completeness
65%
Data points we track that are filled in

Methodology

GiveRadar builds each profile primarily from official government charity registries, supplemented where available by third-party nonprofit databases and news archives, and combines it into a single 0-100 integrity assessment. The exact sources for this charity are listed above. We don't take a cut of any donation, ever.

Read full methodology
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FAQ

Frequently asked questions about South West Herts Samaritans

South West Herts Samaritans is a registered health nonprofit based in Watford, England, United Kingdom. It is registered with the Charity Commission for England and Wales. It was founded in 2016 and has been operating for 10 years. GiveRadar's Integrity Assessment for the organization is 79/100, which reflects how much public information is available, not whether the charity is legitimate. The organization reports £41K in annual revenue. 8 officers and directors are publicly disclosed. No red flags have been detected. The charity has 100 community reviews with an average rating of 1.8/5. On Trustpilot, it has a rating of 1.8/5 based on 418 reviews.

Based on official filings, South West Herts Samaritans has £41K in annual revenue. Its revenue is below the peer average of £1M. Create a free GiveRadar account to view the complete financial breakdown with year-over-year trends.

To enable persons in South West Hertfordshire as well as elsewhere who are experiencing feelings of distress or despair to receive confidential emotional support at any time in order to improve their emotional health and to reduce the incidence of suicide: and to promote a better understanding of suicide, suicidal behaviour and the value of expressing feelings which may otherwise lead to suicide. South West Herts Samaritans is classified as a health organization registered in United Kingdom. The organization was founded in 2016.

South West Herts Samaritans is a Charitable Incorporated Organisation (CIO), a legal form introduced by the Charities Act 2006 that gives a charity its own legal personality without requiring Companies House registration. CIOs are regulated solely by the Charity Commission and must file annual returns and accounts directly with the Commission.

South West Herts Samaritans's registered charity number is 1170559. You can use it to look up the organization on the Charity Commission register.

South West Herts Samaritans is located in Watford, England, United Kingdom. The organization was established in 2016 and has been active for 10 years.

South West Herts Samaritans is based in Watford in England. The Charity Commission for England and Wales (CCEW) is the primary regulator. Scotland has its own regulator (OSCR), and Northern Ireland has the Charity Commission for Northern Ireland (CCNI). A charity registered with the CCEW may operate across the whole of the UK or internationally.

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Quick facts about South West Herts Samaritans

What is South West Herts Samaritans?
South West Herts Samaritans is a health cio based in Watford, United Kingdom. To enable persons in South West Hertfordshire as well as elsewhere who are experiencing feelings of distress or despair to receive confidential emotional support at any time in order to improve their emotional health and to reduce the incidence of suicide: and to promote a better understanding of suicide, suicidal behaviour and the value of expressing feelings which may otherwise lead to suicide.
When was South West Herts Samaritans founded?
South West Herts Samaritans was founded in 2016.
Where is South West Herts Samaritans located?
Headquartered in Watford, England, United Kingdom.
What is South West Herts Samaritans's annual budget?
Annual revenue for fiscal year 2025 is £41,411.
Is South West Herts Samaritans trustworthy?
South West Herts Samaritans has a GiveRadar Integrity Assessment of 79 out of 100 (Strong transparency). The score reflects public-data transparency: registration, financial disclosure, governance, contact details, and how recently data was refreshed. It does not measure program impact.
What is South West Herts Samaritans's website?
https://www.samaritans.org/watford
Are donations to South West Herts Samaritans tax-deductible?
Donations may be tax-deductible for residents of United Kingdom under local rules. US donors should check whether the charity has an equivalency-determination letter or a US-based fiscal sponsor before claiming a deduction.